Welcome

Hello and welcome to this travel blog!

This is an online travel journal about the journeys I have taken. I hope you may find in it useful information about airports, airlines and hotels and their products and services. Perhaps you will also find here some inspiration for future places to visit and journeys to take.

– William

Posted in AIRLINES A | 17 Comments

British Airways, Airbus A319 – Economy Class: London Heathrow to Basel

For my return flight to Switzerland, I’ll be travelling with British Airways from London’s Heathrow airport. The main reason being that there is currently no direct service from London City airport to Basel.

To get to Heathrow airport from the O2 arena, I’ve decided to take the most scenic option, which is the ferry on the Thames. The journey from the O2 arena to the centre of London will take near to an hour and takes you past Greenwich, tower bridge and the tower of London. The jetty is just under ten minutes walking distance from the hotel.
I alight form the ferry at Embankment. I take the few steps up to street level, cross the road and then I’m already in the tube station.
The Bakerloo line runs from Embankment to Paddington station and takes about 15 minutes to make the journey.
At Paddington station I change to the Heathrow Express. Just a piece of advice here: try to book your tickets for the Heathrow Express well in advance, and you can get some really good deals with tickets starting at GBP5.50. If however, like me, you completely forget to purchase a ticket in advance, you’re looking at ‘saver’ fares starting at GBP25…
Paddington to Heathrow takes about fifteen minutes by train.
Heathrow’s Terminal 5 is very busy, as usual. Even so, security is efficient and swift. I don’t even have to queue.
The only thing I don’t like about Heathrow, is that they only advise the gate thirty minutes before departure, to give people an incentive to roam through the terminal building and spend loads of cash at the many duty free shops.
My flight today is departing from gate A6, which is one of those gates with a ridiculously long air bridge. It also means the aircraft is concealed from view and impossible to take a photo of.
I think it’s going to be one of those flights. We board the aircraft and it’s hot. What’s more, there seems to be an unusually high number children on the plane today.
The first officer comes on the loudspeaker and welcomes all passengers on board. He also apologises for the heat and explains that the APU on this aircraft is currently not working, so it’ll be a while before the cabin cools down, once one of the engines has been started.
Nice, but try telling that to a bunch of tired, hungry and sweaty kids. And so, it doesn’t take too long before the crying and the wining begins. Luckily, the lady on the aisle seat of my row is travelling with her six months old kid, which is really cute and quite happy to play footsie with her stuffed dinosaur. But the kid on the other side of the aisle is a total menace. She’s busy doing a convincing, and rather frightening, rendition of Rosemarie’s Baby. Meanwhile, her brother in the middle seat decides that now would be a good moment to spill a cup of water over himself, his dad, Rosemarie’s Baby and his mum…
The quality of this picture is not very good. I only took it because if you look at the tail of the very last aircraft way at the back, you may notice that it is in fact BA’s first Airbus A 350…
Departures are from runway 27L this afternoon. There are just a few aircraft ahead of us taxiing out. Meanwhile, we decide to race this SAS Boeing B 737-600 to the holding point.
The flight time to Basel is one hour and ten minutes. Service on the flight is buy on board and you may only pay by credit card or avios.
The seat pitch is better than I remember. But the seat still isn’t very comfortable and forces you to sit fully upright, which becomes tiring after a while. I really wouldn’t want to spend more than an hour or so in this seat.
We arrive in Basel just a few minutes behind schedule. I’m a bit apprehensive when I see an Air Arabia, WizzAir and a Turkish Airliines aircraft already on the ground, because that usually means that the queues for immigration and customs will be endless. But much to my surprise, there are hardly any passengers at the passport control.

You may have noticed that there are no posts of food and no comments about the service on board this flight. That’s because there’s really nothing for me to say. With the introduction of buy on board, the airline’s interaction with the passenger is quite limited. Especially the way the BA crews go about it. I watched them during the serivce. What struck me, was that they just passed through the cabin without really saying anything much. If passengers wanted to order something, it was up to them to make sure the crew noticed them. The low cost carriers do that much better I think, because on Easyjet for example, the crews are proactively trying to make a sale. As such, the onboard sales, and with that also the airline’s brand, assume a much more prominent role.

In contrast, I must admit I found this experience on BA completely interchangeable with just about any other airline, because the service I purchased has literally been stripped down to just taking me from A to B.

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Helvetic Airways, Embraer 190 – Business Class: Zürich to London City

My colleague at work, let‘s call him the talented Mr. F., recently complained about the apparent lack of any new posts on my blog in recents weeks. The talented Mr. F., incidentally, gets his name from his truly exceptional talent of getting airlines to pay him compensation for all sorts of things, including some reported cases where the airlines hadn‘t actually done anything wrong – other than being on time…

So here you go, this one‘s for you, Mr. F. May it inspire you to even greater greatness. Or something.

As usual, I arrive at Zürich Airport by train. It‘s just gone 16:15. One hour to go before my departure to London.
Security is quite busy. After all, it‘s still the holiday season. But it‘s nowhere near as bad as when I flew to Bucharest two weeks ago, just as the summer holidays in Switzerland got underway!
My flight will be boarding from D57. Which is a bus gate on the ground floor level of the non-Schengen terminal. I don‘t think I‘ve ever used one of these gates before. I rather like the B/D pier though. Even if the ceilings are quite low.
I can‘t be bothered with the SWISS lounge, so instead I buy myself some chocolate goodness from Sprüngli on my way to passport control.
Today‘s flight is operated by Helvetic Airways, on behalf of SWISS. Helvetic has 15 E2s on order, which are expected to enter the fleet in Q4 of this year. Ten of their aircraft are on a permanent wet lease to SWISS. My flight today will be with an Embraer 190.
I‘m seated on 1A. So I figure I might as well take my time and board last. And take a few pictures while I wait.
The pitch on row 1, the bulkhead row, is great. Although from past experience I have to say, it get‘s awfully tight towards the back.
The service on the ground starts with the distribution of the cold towels and a bottle of still water. There are five passengers in Business this afternoon. One thing I really like on SWISS, is that they keep the seat next to you empty.
No sooner has the seatbelt sign gone off after take-off, the meal service begins. There is no choice available, so if you‘re vegetarian or picky about what you eat, you may want to pre order a special meal.
Today‘s offering is vitello tonnato, served with rocket, capers and red onion.
Warm breads and crackers are served with the meal. The maître de does an excellent job of explaining what all the items on the tray are.
Of course, being SWISS, there has to be a small plate with cheese.
The dessert is brownies on a citrus yoghurt cream and strawberry compote.
The meal ends with a cup of coffee and a small Swiss chocolate.
We land in London City more or less on time. The airport is busy. There‘s a bit of a hold up because the guy bringing the stairs is having problems puttting it in position. The captain shrugs at me and says: ‚they expect us to land on something the size of a stamp, but they struggle with the stairs…‘.
It‘s a lovely evening in London, and so I decide to walk to the hotel. From London City airport it‘s a walk of about thirty minutes to the Emirates Air Line, the cable car that takes you across the Thames. The journey takes about ten minutes and you can pay either by Oyster card or with a touch credit card.
At the other end, the cable car spits you out in front of the O2 arena. I stop off at Wagamama and the make my way to the Intetcontinental O2.
I‘ve been to many lovely places across the globe. Including some I didn‘t know existed before I had to go there! And feel priviledged for the opportunity to travel and see so much of the world. But no matter where I go, sooner or later I‘m always drawn back to this city. For me, there really is no place like London!

P. S. In the background of the last picture, on the hill, is Woolwich, where my nannu was originally from.
Posted in Business Class, Embraer 190, Helvetic Airways, Swiss International Air Lines | Tagged , , , , , , , , , , , , , , , , , , | 1 Comment

Emirates Airlines, Business Class – Airbus A 380: Zürich to Dubai

I may have skipped posting some of the trips I did after my return from the UAE with Gulf Air via Bahrain and London Heathrow. Since then I’ve done only short-haul trips which are usually not worth mentioning. In fact, I only just returned from another uninspired trip to Luxembourg yesterday evening.

This trip report sees me returning to the UAE for yet another course with the Emirates Flight Training Academy.

This is my fourth visit to the UAE this year, and despite the flying dutchman’s insistence, I’m pretty sure it probably won’t be the last time… still, I don’t mind. Especially given the fact that the A380 programme has been officially shut down and I don’t know how many more chances I’ll get to fly on this magnificent bird.

In any case, here in Switzerland it feels as though summer is only just around the corner. It’s already warm but not stifling, and the sky is a crystal clear blue, unblemished even by a single cloud.

Emirates checks-in on row 1 of check-in 2 and there are ten counters open for the flight.

Considering it’s such a lovely day, I figure I might as well go out onto the viewing gallery and while away the time until boarding begins there. And as my luck will have, I arrive on the terrace just as the lunchtime rush of outbounds gets underway.

By the time I can tear myself away from the long line of departing widebodies, it’s already 14h40. The flight leaves at 15h25 and I still have to make my way through security, immigration and then take the shuttle across to the E dock, from where my flight will be departing.

For some reason or other, the usual A 380 stand was still occupied when my aircraft arrived on the inbound from Dubai. And so, instead we’re parked at gate E19 today, which is a single level gate. At least, by the time I arrive at the gate boarding is nearly completed, so the queue is fairly short.

Ahead of me is some old guy in a suit. As he passes the gate, the scanner beeps. He turns to me and says ‘oh my, not another complimentary upgrade to First…’. He’s obviously going for unimpressed indifference with this one, trying hard not to sound gleeful and clearly failing miserably. I actually feel kind of sorry for the guy when the gate agent looks at him and simply say ‘ ah…no actually, they just hadn’t scanned your passport’. Aw…!

On today’s flight I’m sitting on 7A, which is the window on the bulkhead row and the first row by the window in the main Business Class cabin. I like the A seats because they’re removed from the aisle and thus offer quite some privacy.

The wine and food menus have already been placed at my seat and there is also a thick blanket, a pillow and a pair of earphones.

In short succession I’m handed a glass of the Veuve Cliquot, which gives me a headache before we even leave the ground, and then a warm, scented towel.

Ahead of the lunch service I order a virgin mojito, which is served with a small plate of warm mixed nuts.

The first course is served together with a salad, which are both delivery on a tray. I’ve ordered the mezze for the starter, which includes black olives, a stuffed vine leaf, muhammara, houmous, and baba ghanouj.

Next up, I’m having the beef with green beans, mash and leeks. To be honest, I’m not much of a meat eater at the best of times. But I’m a total sucker for mash…

And for dessert I have the chocolate cake with Earl Grey infused vanilla sauce.

One of the things I really like about Emirates, is that the meal service is always very efficient but never rushed. Two hours into the flight, the trays have been removed and it’s time for me to extend the seat into a bed and read.

Incidentally, on day flights Emirates does not provide amenity kits. However, a pair of eye shades with ear plugs is provided at every seat and dental sets are available in the toilets. The dental kits are Colgate branded and the tooth brush is of good quality.

Eventually, we arrive in Dubai on time without having to do a single circuit in a holding pattern. Judging by the sound of his voice, I think even the pilot is surprised.

Immigration is swift. The Emirates Business Class boarding pass entitles the holder to use the fast track for security. There’s still a queue, but it’s nowhere near as bad as that for Economy Class passengers.

Unfortunately, I cannot say the same about the queue for the taxis, which is ridiculously long. It takes me thirty minutes just to reach the head of the queue. And then, once I get a taxi, it’s another forty minutes to my hotel, which is just down the road from the Emirates Flight Training Academy.

God it’s hot here…

Posted in Airbus A 380, Business Class, Emirates | Tagged , , , , , | 4 Comments

Swiss International Air Lines, Business Class – Airbus A 320: London Heathrow to Zürich

TRANSFER FROM HEATHROW T4 TO T2

The Gulf Air flight from Bahrain arrives in Heathrow at 06h50, on schedule. I now have one hour and forty minutes to make my connection to the SWISS flight to Zürich, which will depart from T2. T4 is connected to the central terminal area at Heathrow by shuttle bus. Normally, the busses will use the service tunnel that passes under runway 09R/27L. However, the tunnel is currently closed for maintenance as so, busses have to take a slightly longer route along the perimeter fence and under the threshold of runway 27L to get to Terminal 2. Which has the rather pleasant side effect that passengers are given quite a tour of Heathrow, including BA’s maintenance facility and the Concorde that they have on display there. The journey takes 12 minutes to complete.

Within Terminal 4 for the signposting to the shuttle bus is clear and easy to follow. Busses run regularly.

LOUNGE & AIRSIDE

The security check is done in Terminal 2, before heading up to the departure concourse. Luckily, there aren’t many passengers this morning and there isn’t even a queue. There is a separate fast track for security which is dedicated to STAR GOLD, First and Business Class passengers.

Behind security are the escalators leading one floor up. There is a passport check just before entering the departures hall, although I’m not sure if this is for immigration purposes, for security reasons or a combination of the two. As I enter the terminal hall, the Star Alliance service desks are on the right. I present my baggage receipt to the lady behind the counter, as instructed by the check-in agent back in Dubai. She scans the stub and my boarding pass and then sends me on my way.

By the time I’m done, we’re just coming up to 07h50. The gate for my flight to Zürich will be showing up on the screens shortly, and not much later boarding should start. So I quickly grab a coffee, call the light of my life to say hello and then take a moment to relax.

BOARDING

Boarding for the flight to Zürich is from gate A18. There is a separate queue for Business Class, HON Circle and Senator passengers. As we start boarding for the flight, it soon materialises that there are some passengers in the queue that aren’t flying Business Class and have no status either. Don’t get me wrong, I generally salute the ground crews for enforcing the rules. But I also think there’s really no need for the gate agent to scold passengers. After all, I’m pretty sure there’s a good chance they weren’t trying to jump the queue and perhaps don’t travel often enough to even know what the two queues are for.

CABIN

There are four rows to the Business Class cabin on this morning’s flight, which is surprising given it’s a public holiday. I would have thought most people would have tried to return home by Maundy Thursday. In any case, as my luck will have it, there are 15 passengers in Business Class this morning. And the only seat left empty is the one on the aisle of my row of three. Cool!

CREW

There are three and a half cabin crew on the flight and I’m pretty sure that none of them are above the age of twenty-five. Three of the cabin crew are wearing the normal SWISS uniform. The third one though, is wearing ‘civilian’ clothes and a badge that says ‘I am a new crew member’ rather than her name. I’m not quite sure why being a new cabin crew member means she shouldn’t be wearing a uniform. However, given how shabby the SWISS uniform generally looks, I can’t really blame her for not wanting to wear that.

Other than that, the crew are friendly and really make an effort to accommodate passengers. Even if they’re a bit clumsy at times. For example, once boarding is completed, one of the female flight attendants working in the Economy Class section asks if there’s still any space left in the overhead bins up front, so she can stow one fairly large piece of hand luggage. The maître de yells back to her form the front that yes, there is space left. ‘But let him lift his suitcase himself, it’s his problem so you’re not expected to do that…’. Of course, the maître de does have a point. When I still worked at Swissair they always used to say that passengers are allowed to take just about anything into the cabin, as long as it fits the dimensions and they could still carry it themselves. But I’m pretty sure there might have been a politer way of saying that.

But perhaps I’m just irritated by the fact that the maître de is wearing turquoise coloured underwear. And in case you’re wondering why I know that, he’s shoved his uniform shirt into his undies and pulled them up so high that the waistband is showing above the trousers. It’s all very classy really!

SERVICE

The service on the ground is the standard bottle of still water and a refreshing towel. We push back on time and then make our way to the holding point for runways 09R. The flight time is announced as one hour and ten minutes.

THE MEAL

Once we’re airborne, the meal service begins. There is no choice for the meal. Much to my surprise, SWISS offers a hot breakfast on this route, despite the short flight time. I’m guessing this to accommodate its British customer base. The trays are delivered from a trolley. The meal consists of:

A small plate of cheese.

Butter and jam.

A small dish of Quinoa müsli.

And the hot meal.

The hot meal is more of a brunch than a breakfast and consists of a grilled tomato with a Provençale crust, brown lentils and a slice of cheese quiche. I must say, the meal is quite good. With that I also have a croissant and a bun from the bread basket.

Despite the short flight, the crew manage to do two nicely paced runs for drinks and with the breadbasket.

ARRIVAL

It’s a lovely day for flying. The approach into Zürich brings us in right over Basel, my home town, from where we make a left hand turn to head east, before lining up for the landing on runway 14. After landing we taxi to the B pier, which can accept both Schengen and non-Schengen flights. I make my way down to immigration and am positively surprised that a) there’s hardly anybody there and b) they appear to have updated the software of the passport readers, so that I can now use the e-gates with my Maltese passport.

The suitcases for the London flight will be delivery on belt 22. I figure my suitcase probably hasn’t survived having to change planes in Bahrain and London Heathrow, so instead of going to belt 22, I make a beeline for the Swissport lost and found in the hope of saving some time.

But lo and behold, just before I get there, something silvery in the corner of my eye catches my attention. I look over to belt 22 to find that by some divine intervention, my suitcase has actually made it.

CONCLUSION

And quicker than you know, the first four months of the year are over. Just like that. And I’ve spent most of that time travelling. My return to Switzerland on SWISS marks the end of the busy travel period for me. From now on, it’s really just the occasional short-haul trip here and there. And thank god for that. I really love flying, but there are limits to how much flying even I can handle at a time…

Happy Easter everyone!

William

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Gulf Air, Business Class – Boeing B 787-9: Bahrain to London Heathrow

TRANSFER IN BAHRAIN

We pull up on our stand at 23h40 local time. Bahrain is one hour behind Dubai. There are currently some major construction works going on at Bahrain airport for a new pier and terminal, with different parts already in an advanced state of completion. Alas, it’ll be a while before the new facility becomes available and until then, I am going to have to contend with the current facility, which is, with all due respect, a hovel. The terminal looks like something straight out of the late seventies. It’s worn and tired looking and obviously not much care has gone into maintaining the building and public areas properly. The corridors are long, narrow, with low ceilings and the smell of old socks that you only get in countries that have spent way too much time around the British and their obsessive compulsion with having carpets in really inconvenient places…

There is a security checkpoint that passengers need to go through to access the transfer area one floor up. But to be honest, I don’t quite understand what the point of it is, because clearly nobody gives a rat’s bum. The lady in front of me beeps. The male staff all look at each other and, realising there is no woman at hand to give the passenger a pat down, simply wave her through…

LOUNGE & AIRSIDE

The upper level of the terminal is not much better. Of course, the duty free shop and the food outlets have been updated over the years. But apart from that, the terminal reminds me a lot of Shannon airport. And anyone who’s ever been to Shannon will know that’s not exactly a compliment.

The lounge is yet one floor further up from the duty free shopping area. Like everything else here, it also looks very old fashioned and not particularly attractive. But at least there are no carpets. The place is also very full when I arrive, which is why I refrain from taking any pictures in the lounge.

But by far the most memorable feature of the lounge, is its receptionist. Sweet baby Jesus, what is that? It’s not just that she’s laid on the makeup pretty thickly. She must also be colour blind, because the two very bright pink circles on each check are clashing badly with the green stuff she’s also pasted on to her cheeks, around the pink. Shouldn’t the green stuff go on the eye lids? She also has the most obscenely thick and obviously artificial eye lashes. I mean, she’s freakish enough to make a drag queen yearn to dress up in chinos and a polo shirt!

BOARDING

Fifty minutes before departure, the flight shows up on the departure screens as boarding. So I figure I might as well make my way to gate 11, from where my flight will depart. Perhaps that will keep me from going off to sleep.

There’s an additional checkpoint to enter the gate area, and for a moment I feel like I have done the Bahrainis an injustice for assuming they haven’t got their security under control. There’s even a separate queue for Business Class passengers. Only, this security check is just about as useless and ineffectual as the previous one. And so, I resign myself to accepting that it’s probably just a cultural thing. Under the guise of pluralism and inclusion it’s really quite amazing just what you can get away with these days.

There is an initial boarding call for Business Class passengers. And I mean that quite literal. Instead of using the microphone, the young male Philippino suddenly starts yelling at the top of his voice ‘only Falcon Gold, only Falcon Gold’…

Off we go…

CABIN

So far, as you already might have guessed, I’m not too impressed by Gulf Air. But the Business Class cabin of this Boeing B 787-9 is just gorgeous. The dark colours give the whole cabin an elegant, subdued feel and the fact that passengers are boarding through the L2 door somehow makes the first impression just a little bit more dramatic, because from the L2 door the whole of the Business Class cabin is visible.

If I’m not mistaken, this is more or less the same gig that Japan Airlines and Oman Air have for their Business Class product. According to the Gulf Air inflight magazine, the pitch on this seat is 78 inches. And it really is quite impressive. When extended into a bed, the seat is still long enough that I still have room above my head and below for my feet. I’m about 184 cm tall.

The seats are staggered in such a way that the aisle seats are not abeam but slightly behind the window seats. As a result, every passenger has direct access to the aisle and a lot of privacy. And there is a divider which can be raised to provide more privacy. Of course, the window seat is a lot more private than the aisle seats. But from what I have seen, the shell of the seat reaches sufficiently far forward to ensure that passengers on the aisle seat are not completely exposed either.

On the down side, there is not a lot of storage space on this seat. Also, I find it quite uncomfortable trying to sleep in this seat, although that may also have to do with the fact that I currently have a slipped disc…

VANITY KIT

The vanity kit provided by Gulf Air is extensive. In addition to the obligatory toiletries, Gulf Air will also provide pyjamas on night flights as well as a pair of solid slippers. Bedding for the seat is also provided.

CREW

The crew is a mix of European and Middle Eastern nationals. And all of them give the impression of really just doing their job but not much else and without discernible signs of pride or enjoyment. The whole customer experience seems rather process oriented: the boarding process takes forty minutes to complete, which is ample time for the crew to take orders for food from the passengers. But instead, the food orders are only taken once boarding is completed. Inevitably, this means that the crew don’t manage to collect all the orders before they are required to take their seats for departure.

After take-off I’m simply too tired to wait any longer. I figure I’ll manage to get something to eat at some point and I don’t want dinner. I just want to sleep. So I change into my pjs, extend the seat into a bed, and go off to sleep. Forty minutes later the crew are finally released to start the service. One hour into the flight the ‘chef’ comes to wake me up to ask me what I’d like to eat. I mean, seriously? On a flight of six hours they won’t even let a guy sleep because they need to get his order in for food?

I explain I won’t be having dinner but yes, if they’re serving breakfast, I’ll probably join.

SERVICE

The service on the ground starts with the welcome drinks. Given my previous experience with the mint juice, this time I try the orange juice. This is followed by the newspapers, vanity kit, pjs, the menu and the towels. Again, there is a choice between a hot towel and a cold one. This time I go with the cold towel, but it’s lukewarm – just like the hot towel I had on the previous flight.

THE MEAL

We’re still two hours out of London when the crew start the breakfast service. Which to me seems just a tad early, given that there are only 26 seats in Business Class. The sequence in which the meal is served is odd.

First, I am brought a cup of coffee with milk, which is very weak, incidentally. Next the other flight attendant shows me a selection of preserves and marmalades to choose from. I request some apricot jam and then sit there thinking that it would be really cool to have something to smear the jam onto – a piece of bread spontaneously comes to mind. As though he can read my mind, the male crew member appears with a bread basket and asks me if I’d prefer toast or a croissant. I tell him I’ll have toast, and ask him if perhaps I might have a knife to smother the jam with and a napkin to put the bread on? To which he tells me the tray will be arriving ‘later’.

When eventually the tray arrives, the cabin crew have to first open my tray table, which is stowed in the side of the seat. Only, that’s where the coffee is standing. So I pick the saucer and cup up with my left hand, because I’m still holding my two slices of toast with the other hand, while the cabin crew juggles my tray in one hand and tries to open the table with the other.

But eventually we manage. And the tray does looks rather nice. There’s even a wire basket for me to put the toast in. But I still don’t understand why they couldn’t have brought the tray first and then the jam, bread and coffee.

The tray has on it:

A plate of fresh fruit.

A small ramekin of butter.

A glass of water.

A glass of juice.

Apparently, according to the menu, there also would have been yoghurt and Müsli. But the crew seem to be strangely unaware of any of this.

Once I have finished the fruit, the plate is removed and a short while later, my hot meal arrives. I’ve decided to go with the:

American pancakes with berries and maple syrup.

The pancakes are thick and fluffy. But to be honest, the whole thing is just a bit of a sugar overdose and could have done very well without either the maple syrup or the berries.

ARRIVAL

By the time the crew clear everything away, we still one hour out of London. I lean back in my seat and watch the world go by far below, until eventually old Blighty comes in to view. Our approach into Heathrow offers some excellent views. First ATC bring us in due north of the city, with good views of the West End and Hyde Park. Initially, we’re on a westerly track, flying parallel to the runways at Heathrow. But it looks as though they’re going to bring us in on 09R, which is more convenient because Gulf air operates out of Terminal 4 in Heathrow, which is south of the runway. So eventually we turn south and fly overhead Heathrow, with the BA maintenance facility and Concorde clearly visible.

We land on time and make the short taxi to Terminal 4. It’s good to be back in Europe! I now have 95 minutes to make my connection.

CONCLUSION

Man, what a let down. When I booked this flight, I was expecting Gulf Air to be something of a boutique carrier, if there is such a thing. I knew I couldn’t expect anything on the scale of Emirates or Qatar, but maybe a bit like Oman Air. What I certainly hadn’t expected though was the badly managed, uncoordinated mess and the total lack of consistency in the service delivery of Gulf Air.

The seat on the B 787 is gorgeous, and the 787 is a very comfortable aircraft, from a passenger’s perspective. But even so, the inconvenient flight schedule, the rather unpleasant transfer at their very unattractive hub in Bahrain and the bad service really don’t make me really ever want to try Gulf Air again.

But I’ll give them this much, their livery is one of the best out there right now…

Posted in Boeing B 787-9, Business Class, Gulf Air | Tagged , , , , , , , | 3 Comments

Gulf Air, Business Class – Airbus A 320: Dubai to Bahrain

INTRODUCTION

The course with the Emirates Flight Training Academy in Dubai ends at lunch time on Maundy Thursday. I have the rest of the day off, which gives me some time to relax and rest before I fly home in the evening. It’s been a long week.

This year I visited the UAE in February, March, and April. And it looks like I’ll be back again in June and then again in September. So I think I can hardly be blamed for wanting to add a bit of variety with the flights I take: to break the monotony of business travel by using the opportunity to try some new airlines. For the trip to Dubai, I had intended to fly via Beirut, with the aim of course, of sampling MEA Middle East Airlines. But then Air France broke the triple seven that was supposed to take me to Beirut, and I was subsequently rebooked onto the nonstop flight I’d already taken the previous month.

For the return, I’ve booked myself on a flight from Dubai via Bahrain to London Heathrow, for the sole purpose of trying out Gulf Air and their new Dreamliner. Originally, I should have been on the day flight to London on Good Friday. But then it was announced that they would be resurfacing one of the runways in Dubai, which would inevitably lead to a reduction in capacity of 32%. This is achieved, mainly, by airlines thinning their schedules to and from Dubai. As a result, I was rebooked onto the night time service from Bahrain, with the feeder flight departing from Dubai at 23h35.

GETTING TO THE AIRPORT

I leave the hotel in Al Barsha at 20h40. From here the journey by car to Dubai airport takes 27 minutes. It’s the weekend here in the UAE, when the traffic on the road tends to get a bit frantic by mid-afternoon and then gradually deteriorates from there into the evening.

CHECK-IN

Gulf Air operates out of Terminal 1 in Dubai. I’ve already checked in online. However, the boarding passes cannot be transferred to the wallet, even though, according to the app, Dubai is one of the few airports from which the service should work. But I need to check-in my suitcase anyway.

Gulf Air checks in on row 5. Check-in is done by DNATA. There are four dedicated Gulf Air counters on row 5, with one row for premium passengers. But the check-in agent is friendly enough. He checks my suitcase all the way through to Zürich, gives me instructions for the lounge and then wishes me a pleasant flight.

LOUNGE

Gulf Air has its own lounge on the D concourse. And what a depressing place it is. The lounge is located one floor up from the general airside area, above the duty free shop.

The lounge has its own smoking room, which is furnished in the traditional Arab style, and not much else. The selection of hot and cold dishes looks good though, but I don’t try any of the food, figuring I’ll be eating on the plane.

BOARDING

Boarding for the flight starts at 23h00. There is no call for premium passengers, but there is a separate queue for Business Class passengers.

CABIN

The first impression of the cabin is good, although I must say it does looks rather old-fashioned. There are four rows of seats in the Business Class section, and Gulf Air has a proper, dedicated Business Class seat in a 2 + 2 configuration.

The seat covers are leather. There is a foot rest for every seat. Unfortunately though, there is also a large IFE box under the window seat of the row in front, which means that there’s actually no room to fully stretch my legs.

Each seat has its own power socket, but mine is not working on this flight. The seat controls are operated mechanically, and not electrically.

CREW

There are four crew on the flight. Two females working the rear section, and two males in the front working the Business Class cabin. The two men are not particularly friendly and do not seem overly enthusiastic about being there either.

SERVICE

The service on the ground begins with the welcome drink. There is a choice of water, orange juice and a lemon and mint juice. I go with the latter, but it’s not very good. It tastes like the seriously diluted version of a similar but much more flavourful drink you get on Qatar Airways.

Once boarding is completed, the crew distribute the towels and then the cardamom infused coffee with dates. For the towel there is a choice between a hot and a cold towel. I request a hot towel, but it’s not really warm anymore.

THE MEAL

As we taxi out, the crew pass through the cabin taking orders for dinner. From what I understand the flight attendant telling the lady in 1A in Arabic, there is a choice of salad with shrimp or some sort of cheese sandwich. By the time the crew reaches row two, where I’m sitting, he merely wants to know what I’d like to drink. And I figure he’s probably out of options for the meal service and will just bring the rest of the passengers what’s left.

The flight time is announced at 55 minutes.

Once we’re airborne, the service begins. I get my tea, the passengers on row 1 are given their trays with the food and then the crew vanish in the galley behind the curtain. The guy sitting next to me doesn’t get anything. Not even the small bottle of water he’d ordered. The crew only appear again briefly before landing, to open and secure the curtain.

ARRIVAL

We land in Bahrain after a flight time of 50 minutes. The farewell message for passengers is recorded, so the poor crew are not made to endure the presence of their pesky passengers unduly. Now let’s hope the next flight will be a better experience. Because this one rubbish!

Posted in Airbus A 320, Business Class, Gulf Air | Tagged , , , , , , | 1 Comment

Air France, Business Class – Boeing B 777-300: Paris to Beirut… or maybe not

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GETTING TO THE AIRPORT

The Sheraton at Roissy Terminal 2 is not a bad hotel. And without a doubt there’s hardly a hotel here with a better view of the apron and the runways beyond. The hotel’s main entrance is located right above the railway station. From here it’s just a short five minute walk to Terminal 2E, from where the flight to Beirut will be departing.

CHECK-IN

Air France checks in on rows 4 to 8 at Roissy 2E. The SkyPriority counters are on rows 6 and 7. There is a separate exit from the SkyPriority check-in area, which leads passengers directly to the priority lane for passport control. As my flight will be departing from one of the M gates at the satellite terminal, I will first have to catch the automated shuttle. Security checks for the M gates are carried out in the satellite.

LOUNGE & AIRSIDE

This is the same lounge I visited about three weeks ago when I last flew to Dubai with Air France. The lounge has been designed in such a way that it looks and feels like walking through a small park. It’s very bright in the sunshine, and the lounging areas are all set in green carpets that really do make it look a lot like a stylised park.

BOARDING

Air France tends to start boarding for its flights early. Today’s departure to Beirut is scheduled for 09h05. But boarding already starts at 08h10, according to the boarding pass. By the time I finish writing a few e-mails and make my way to gate M24, it’s 08h30 and I figure they’re probably just about to start boarding. But in actual fact, by the time I reach the gate they’ve already made the final call and the aircraft is in the final staged of boarding.

CABIN

The flight to Beirut is operated by a Boeing B 777-300ER. There is a small mini cabin ahead of the L2 galley with four rows, from 4 to 8. And then there is the main galley from row 9 onwards. I’ve already reported on this seat in a post from January. I think this is the best business class seat Air France currently has in the fleet. It’s comfortable, private and has ample storage space. And it looks good too.

SERVICE

Service on the ground begins with the welcome drink. There is choice of water, champagne and water melon juice – which is what I have. Next, the vanity kits and the menus are distributed. A pillow, blanket and slippers are already at my seat when I arrive.

By 09h00 the doors are closed and we’re ready to go. We slowly start to push back from our stand, when suddenly there’s a loud thump and we come to an abrupt standstill, right there on the taxiway. For a few minutes, nothing happens. But then the one engine that had already been started up is shut down and we start moving forward, back onto the stand.

A few minutes pass, then the captain informs us that the tow truck oversteered the nose gear and that therefore, we have had to return to the gate for inspection. At around 09h45, the doors close, and we are informed that everything is fine. We push back again, only to stop in more or less the same position on the taxiway. Once more we stop, and then start moving forward again. Once we’re on stand again, the captain informs us that the nose gear is leaking hydraulic liquid, and that therefore, we’re going to have to swap aircraft. At 10h15 we are allowed to disembark the aircraft. The gate agent tells me it’ll be a while before something happens, so I might as well go to the lounge.

I inform her that I only have a connection of two hours in Beirut, which I’m not likely to make. She gives me a reassuring smile, tells me not to worry and instructs me to go to the lounge. At 12h05 one of the lounge agents pages me. I go to reception, where the staff inform me that the Beirut flight has been cancelled. Passengers for Beirut have been reprotected onto tomorrow’s flight. And I have been put on the Air France nonstop service to Dubai. Well crap. Don’t get me wrong, I think Air France handle the situation very well. But I was just rather looking forward to my flight from Beirut to Dubai on MEA. Maybe next time…

The nonstop service will be departing from gate L48, which means I’m going to have to make my way back to the main terminal. Fortunately, I find a friendly and very helpful security agent. He explains that if I take the train, I’ll have to go through security again. However, if I take the shuttle bus, the journey might be longer, but at least I will not have to go through security again. I figure the shuttle bus is the better prospect, mainly because that will give me a complimentary tour of the airport and the aircraft.

Eventually, by the time I arrive at the L concourse, it’s just gone 12h30 and boarding is expected to start at 12h45. I figure I might as well make use of the food voucher I was given by Air France and get myself a smoothie from a place called naked. Only, the voucher is for EUR26, but my smoothie is only EUR6.90. I explain to the young lady that it’s okay. But she’s not happy and before I know it, she’s prepared a bag for me with a large bottle of Vittel, two cookies, the smoothie and a packet of cheese and onion crisps – which brings the total to EUR23.90. She clearly looks happier now…

At 12h45 boarding starts by zones from gate L48, starting with zones 1 and 2 for SkyPriority passengers.

The service on the ground pretty much follows that of the previous flight. The departure of the second flight goes well. Although by the time we enter the runway for take-off behind a Thai Airbus A 380, we’re running 45 minutes late. But the flight time is announced at six hours and 25 minutes, so we should be arriving in Dubai on time after all.

THE MEAL

The meal service begins with a glass of champagne, a glass of sparkling water which are served with a packed of Cranberries and cashew nuts. For an amuse bouche there is a smoked scallop in a velvety vanilla and parsnip cream.

The good thing about the change of my travel plans is that the menu for the flight to Dubai is more appealing than that for the Beirut service.

The tray arrives with the following:

Shrimp tartare with fresh ginger and a lemon and mango salsa & edamame with pea cream.

A mixed green salad.

A plate of cheese (goat’s cheese, Cantal and Camembert)

And for the main course, I have the cod fillet with a creamy Noilly Prat sauce and artichoke cooked in two different styles (grilled and puréd)

For dessert I go wit the pâtisserie: wild blueberry clafoutis, opera cake and a cannelé cake

All the dishes are excellent. The smoked scallop is an unusual but tasty combination with the vanilla and the fresh ginger with the starter is refreshing and goes well with the shrimp. The main course is a signature dish created by Air France’s chef, and I have to say, this dish is outstanding. It’s a really nice, chunky piece of fish and the glazing on it is lovely.

THE CREW

The crew on this flight were only so so. They’re friendly, but they don’t really seem to be in the mood to work. As a result, the meal service is uncoordinated and chaotic and takes forever to complete. Later on during a flight, I ring to ask for a coffee. Eventually, I ring five times, at the end of which still nobody had showed up. So I stand up and go to the galley, only to be told off because of ‘the turbulence’ and the fact that the fasten seatbelt sign is on – despite the fact that we haven’t experienced any turbulence at all for the last ten minutes. Of course, this is just a minor thing and I guess it had to happen sooner or later. There are only few airlines that you can consistently rely on with regard to their staff. And I should also say that so far my experiences with Air France have always been very good.

SECOND SERVICE

An hour out of Dubai, the lights in the cabin go on for the crew to start the second service, which consists of a small plate with a smoked salmon wrap, an apricot tart and a profiterole. With that I finally get to have the coffee they wouldn’t deliver.

ARRIVAL

Eventually we land in Dubai at 22h50. In the end, the flight time was longer than originally anticipated because we had to fly around a thunder storm. Because of our later arrival, the queues for immigration are something nasty, and I end up queueing for 35 minutes to have my passport checked. And it looks as though Air France has prepared a little parting gift for me. Because in addition to the delay, they’ve also managed to make my suitcase vanish…!

Posted in Air France, Boeing B 777-300, Business Class | Tagged , , , , , , , , , , , , , | 1 Comment

Air France, Economy Class – Airbus A 318: Zürich to Paris CDG 2

Date: 10. January 2019
Origin: Zürich Kloten
Destination: Paris Charles de Gaulle, Terminal 2F
Seat: 10F
Flight time: 57 minutes

INTRODUCTION

Considering he’s an aerospace engineer, and rather a good one at that, it really is quite astounding just how little my friend, the wiry R., is interested in aviation and aircraft. As such, it is hardly surprising that when I tell him about my itinerary for my upcoming trip to Dubai, all he can muster is the kind of mournful ‘why’ that is usually reserved for parents to use on their four year old kid when he decided to drop a whole box of detergent in the toilet to see if the flushing would create bubbles. Not of course, that I got up to that sort of thing as a child…

But in any case, the answer really is quite simple. I’m on my way to Dubai. This is my third trip this year to the UAE, after having visited Abu Dhabi in February, and Dubai in March. And so, as the routine starts to get a bit long in the tooth, I figured I might as well take the opportunity to try some of those airlines I’ve always wanted to try but which somehow were always just a bit inconvenient or out of the way.

GETTING TO THE AIRPORT

I catch the 16h24 train from Winterthur to the airport. The Swiss Federal Railways recently started to introduce new rolling stock on the network. I have to admit, even though trains really don’t do it for me in the same way that planes do, that the vehicles do look rather good from the outside. They’re sleek.

From a passenger’s perspective though, they’re somewhat problematic. After a series of technical issues which delayed their introduction into service, the Swiss association for persons with disabilities filed a complaint, quite rightly, because the trains were in fact inaccessible for passengers with reduced mobility, because although they have level access, none of the doors has a ramp with an inclination of less than 15 degrees. All I can say as an able-bodied passenger is that there isn’t much storage space and the cabin is rather cramped.

CHECK-IN

Just as we pull out of the station, I receive a sms from Air France informing me that the flight is full, and that therefore they’re willing to check in my luggage free of charge. Which is admittedly a bit useless, seeing as I have a luggage allowance anyway with may status. The flight is operated by an Airbus A 318, which is admittedly rather small and has limited storage space too. So my first stop is the SkyTeam check-in counters on row 2 of check-in 2, where my suitcase is tagged to Paris and then sent on its way.

AIRSIDE

It’s the week before the big Easter weekend, and it looks like the whole world has elected to travel today. At the exchange office there’s a guy ahead of me inquiring whether they’ll accept Euros in Sri Lanka, because he’s just changed Swiss Francs into Euros and now has two crisp looking EUR500 notes in his hands…

The queue for security is endless and stretches all the way back to the entrance of the security area. The vapid Japanese chick behind me is on the blower, complaining to her bestie because Iberia forced her to check in her suitcase. ‘I mean, I thought they were, like, a normal airline, like, if they’re in the Star Alliance…like…’. She also doesn’t quite see why Iberia wanted her to check in the bag in the first place, even though, in her own words, there were so many shoes in the suitcase that the wheels collapsed.

BOARDING

Boarding starts about ten minutes ahead of schedule. And it really is quite amazing just how many passengers you can fit in to this puny little aircraft. Fortunately, we started boarding early, because it’s taking for ever to find space for the copious bags passengers are bringing into the cabin, despite the gate agents’ best efforts to put as many bags as possible in the hold.

CABIN

The cabin of the Airbus A 318 looks the same as that of all the other Airbus narrow bodies. But it is striking just how short this little airplane is. It’s kind of cute… I’m sitting on row 10, which is the emergency exit, and the legroom is excellent.

CREW

There are four cabin crew on the flight today. They’re very professional, but these guys are also very friendly and seem totally unphased by the luggage issue. Thanks to their excellent effort, we manage to push back just a few minutes behind schedule.

THE MEAL

Once we’re airborne, the meal service begins. Much to my surprise, given the flight time of only one hour, this consists of a selection of hot and cold drinks as well as a sandwich. There is no choice for the sandwich. It’s filled with cream cheese, apple and celery and tastes quite good.

ARRIVAL

We land in Paris after a flight time of less than 60 minutes. Visibility is not too good, which is a shame, because we fly right over central Paris on the approach.

Eventually, the flight comes to an end on a remote stand. Which means a cool picture of my chariot – hurrah! I figure I might as well wait for all the passengers to disembark, so as not to have wait on the bus. The good thing about large airports like Roissy is that by the time I finally make it to the luggage belt, I only have to wait two minutes for my bag to arrive.

In Paris I’ll be staying at the Roissy Sheraton, which is perched right over the main railway station for Terminal 2 and within easy walking distance of Terminal 2F, where I just arrived, and Terminal 2E, from where I shall be leaving tomorrow.

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TAP Air Portugal, Business Class – Airbus A 319: Lisbon to Basel

INTRODUCTION

March 31 2019 marks the beginning of the northern hemisphere summer schedule for air travel, and the change to the new schedule is usually when airlines launch operations to new destinations. Today, TAP Air Portugal is launching a new, twice daily service from Lisbon to Basel. This is not the first time TAP has operated to Basel, and in fact I still remember seeing them with the Boeing B 727-200 at Basel airport towards the end of the 80s.

Of course, I figured I couldn’t pass up the opportunity to join the first flight!

GETTING TO THE AIRPORT

I spend the night at the TRYP hotel at Lisbon airport, which is five minutes on foot to the terminal for an able-bodied person, and a bit longer if you have a back problem.

CHECK-IN

Lisbon has an unusual designation for its terminal facility, in that the arrivals concourse is Terminal 1, while departures are located in Terminal 2. Check-in for the flight to Basel is in sector A, which appears to be the designated TAP Air Portugal/Star Alliance area.

There is a separate check-in area for premium passengers. Because the terminal at Lisbon airport has been gradually expanded over the years, the flow of passengers does not really follow any clearly laid out concept. As such, the security checkpoint is not so easy to find. It also doesn’t help that they’re currently building inside the terminal and have removed some of the signage.

LOUNGE & AIRSIDE

The queue for the regular security checkpoint is endless. It reminds me a bit of the Easter processions we have in Malta, just with more complaining. But luckily, there is a fast track for security which is more or less deserted at this time of the morning.

From security I head one floor up and through the duty free shop to access the general airside area. The TAP Air Portugal lounge is located in the new part of the terminal building, one floor up from the general airside area.

The lounge is not necessarily the most elegant one I’ve ever seen, but I think it makes the most of the limited space available. The food selection is quite good, with a nice collection of local snacks. Although my suggestion to anybody transiting through this lounge would be to keep away from the coffee machine, because it’s vile.

BOARDING

My flight will be departing from gate S25. A photographer is already there taking pictures of the aircraft and crew of flight to Basel. Before boarding starts, the photographer requests a group photo with the gate staff. Somehow, by the time everybody has removed any real or imagined bits and pieces of lint from their uniforms, patted down their beard, rearranged their ties or touched up their lipstick, the number of gate attendants has suddenly increased from three to eight!

CABIN

The cabin divider is behind row 6, which means there is a total of 24 seats in the Business Class cabin. But the flight is not full today in both cabins, so that by the time boarding is completed, there are only four passengers in Business Class. One gentleman on 1A, a couple on 2A and 2C and me on 1F.

I like the design of the TAP seat. The dark colours look elegant. Every seat has a headrest that is adjustable in height and also has ears that can be folded out for support. The leg space is also good on row 1. From what I can tell though, the cabin divider is really just a curtain in the aisle.

CREW

There are four cabin crew on this flight. The maître de is a gentleman in his fifties, I should say, and he is assisted by a female colleague in her forties. And the two of them are just brilliant. They’re very attentive, and although they seem quite reserved, I think they do a really good job at making passengers feel welcome.

In the rear there is one young lady and a young man working the Economy Class cabin. I don’t interact much with them during the flight, although they seem friendly enough. What I can say though, is that the trousers the young male flight attendant is wearing are so tight, it’s nearly obscene. Somebody tell the guy to put his suit jacket back on again, already!

SERVICE

There is no service on the ground. Only once we’re airborne a packaged and scented towel is provided ahead of the meal service.

THE MEAL

It takes about fifty minutes after take-off for the meal service to begin. The meal consists of:

A plate of cheese and cold cuts

A plate of fresh fruit

A bowl of yoghurt with fruit compote

A small ramekin of müsli

A small ramekin of unsalted butter with jam

In Business Class TAP provides an individual tray service, instead of serving the meals from a trolley in the cabin. As she hands me my tray, the cabin crew asks me what I’d like to drink and shortly after brings me a glass of orange juice and a coffee. The coffee incidentally, is rather good.

The crew do two rounds with the breadbasket. There is a wide selection of sweet and savoury pastries and bread to choose from.

Once the meal is done, the crew come to remove the tray and ask me if there’s anything else I’d like. One of them brings me a blanket and a pillow and shortly after I slip off to the land of nod.

ARRIVAL

At 09h40 the captain announces that we’ve reached the top of descent. It’s a lovely day for flying this morning and as we come in over the Alsace, everything looks green and lush.

We touch down at 10h10. The perimeter fence is lined with photographers taking pictures of our arrival, and as we turn off the active runway, I can already spot the fire engines preparing for the water canon salute. I mean, you can call me an attention slut if you will, but I have to say there is something rather grand about the arrival of an inaugural service, that brings back the old magic of air travel.

As we disembark the aircraft, there are two representatives from Basel airport handing out Läckerli to passengers. A Läckerli is a type of sweet, a bit like a biscuit, typical for the Basel region of Switzerland. As I pass the gate on my way to arrivals, I can see that they’ve set up a buffet with Portuguese specialities for passengers booked on the return flight to Lisbon.

CONCLUSION

Well that was fun! TAP Air Portugal will be operating the Basel service twice daily with an Airbus A 319. Clearly, the airline is hoping to cash in on connecting passengers that will transfer through its hub in Lisbon onto the carrier’s extensive Latin American network. But while the Portuguese expat communities in Switzerland and the Alsace are quite considerable, the question remains whether TAP will be able to generate acceptable revenues on this route, given that Easyjet also operates between Basel and Lisbon.

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TAP Air Portugal, Economy Class – Embraer 195: Porto to Lisbon

INTRODUCTION

Porto is a nice, modern city with a lot of tradition. It’s also very touristy. In Porto I stayed at the Intercontinental, but to be honest, I don’t think I’d stay there again.

GETTING TO THE AIRPORT

From the Intercontinental you can either walk ten minutes uphill to Trinidade, or you can take the metro line D for one stop and then change onto the E line from Trinidade to the airport. Which is what I do to save me some walking.

The metro in Porto is nice. It’s quiet, clean, easy to use and modern. The metro to the airport only runs every thirty minutes, although I’m not sure if perhaps that’s because it’s the weekend. The journey time to the airport is thirty minutes. And it’s a very nice journey too!

CHECK-IN

TAP has a shuttle service between Porto and Lisbon. On weekdays, the first departure from Porto to Lisbon is at four in the morning, with subsequent flights running hourly during peak hours and every two hours for the rest of the day.

There are dedicated check-in counters for the Lisbon shuttle.

LOUNGE

Luckily there is a fast track for security, which is much less busy than the queue for the general security checkpoint.

TAP does not operate its own lounge here in Porto. However, there is a lounge operated by Nav Portugal. I am entitled to use this lounge because although my flight to Lisbon is in Economy Class, it was booked on the same ticket at the Business Class fare from Zürich to Porto.

The lounge is nice and has a good selection of finger food and snacks. There’s even a freshly made fruit salad, which is just excellent!

The entrance to the lounge is right opposite gate 32, which is the dedicated gate for the Lisbon shuttle.

BOARDING

Boarding for the flight starts at 17h30, although by the looks of it, it’s not going to be a full flight. The boarding process is the same as yesterday in Zürich, with a separate queue for premium passengers.

CABIN

Much to my surprise, this aircraft has a different – and much nicer – cabin configuration than the dreadful old plane I arrived with from Zürich yesterday. This aircraft has different, more comfortable seats. The most prominent difference though, is that this aircraft appears to be equipped with an inflight entertainment system, because there is a screen in the back of each seat and a control panel in the arm rests.

I am seated on the emergency exit, which is row 14. The legroom, obviously, is very good on this row.

CREW

There are three ladies working in the cabin this evening and again, they seem very nice and interact with the passengers in a relaxed and unpretentious way.

The flight time is announced as forty minutes.

THE MEAL

Much to my surprise, all passengers are served a snack and a drink on this flight, despite the short flight time. The snack box contains a packet with four crackers and another packet with a soft but tasty cheese. No cutlery is provided. Although it turns out it’s not really required, because the cheese is quite soft.

ARRIVAL

About twenty minutes into the flight, the pilots ease back the throttles and we start our descent. I’m assuming here that the Porto shuttle probably gets preferential treatment for the landing, traffic permitting. So eventually, we touch down in Lisbon after a flight time a few minutes short of the announced forty minutes.

Posted in Economy Class, Embraer 195, Portugalia, TAP Air Portugal | Tagged , , , , , | 2 Comments