I would like to dedicate this trip report to all the kind staff we encountered at Malta and Basel airport, to thank them for their excellent work, their dedication and help. The kindness and gentleness they demonstrated in the way they took care of my mum was really excellent. Thank you!
I’ve had another blissful and relaxing week here in Malta, just taking it easy and catching up with old friends.
I usually make a point of travelling to and from Malta on Air Malta. But today will be an exception. Instead, I’ll be taking the seasonal nonstop Air Berlin service from Malta back to Basel.
The flight already leaves Malta at 09h35 in the morning, which means a very early start. Even so, this is the most convenient option for this journey. First of all because I live in Basel, so taking this flight will save me a ninety minute train journey from Zürich Airport to Basel. Secondly, I’m travelling with my parents. My mum is in a wheelchair, so flying to Basel will also mean much less of a hassle for her.
Date: 14. July 2013
Airline: Air Berlin
Aircraft: Airbus A 320
Seat: 4F, window
Cabin: Economy Class
GETTING TO THE AIRPORT
We’ve organised a car to pick us up from the Hotel Phoenicia in Floriana – just outside Valletta city gate – at 07h30. This gives me just enough time to have one last tasty cappuccino on the veranda of the hotel overlooking Marsamxett harbor.
Being a Sunday, traffic is very light this morning, so the journey from the Phoenicia to the airport only takes us about 20 minutes to complete.
We enter the terminal building with me dragging along two heavy suitcases and my dad pushing the wheelchair. And then I start to be impressed: an employee of the Malta Airport Authority spots us and makes a beeline for us. After he inquires about the flight we’re travelling on today, he informs us that check-in for the Air Berlin flight this morning will be done at counters 14 through 20. He advises us to make our way to one of the counters while he informs our handling agent that a passenger with reduced mobility – my mum – has arrived. And indeed, just as we reach the counter a gentleman from the handling agent – Global Handling I think – comes forward to greet us. Wow, is all I can say and for one of those strange twilight zone moments I suspect that maybe by some strange occurrence, miraculously the Maltese have become efficient!
The lady at check-in is very friendly and takes her time to explain everything to us. And then she wishes us a pleasant journey and sends us on our way. Am I the only one hearing the twilight zone music…?
And then the gentleman takes charge again and whisks my mum away to the security check, with my dad and I following closely behind. The queue at security is long, but it moves quickly enough and before long we find ourselves in the departures lounge waiting for our flight to Basel.
The airport is very busy this morning. Apart from our flight there are three other Air Berlin flights going to Hamburg, Nuremberg and Stuttgart respectively, an Air France flight to Toulouse and a number of Air Malta flights to Gatwick, Düsseldorf and Hamburg.
As there are no airbridges at Malta Airport, we are picked up at the gate by a special purpose vehicle with a large cabin that can be raised to the level of the door of the aircraft. Another representative from the handling agent arrives to help us, he is a friendly young man. As we are driven to our aircraft he makes a point of explaining to my mum exactly what will happen once we reach the aircraft and tells her she should just relax and let him take care of everything.
Air Berlin have installed the same Recaro slimline seats on their A 320 fleet as Swiss, but without the netting at the bottom of the seat for stowage. The cabin makes a good first impression and looks very tidy. Legroom is good too. There are screens overhead on which the safety demonstration is shown. Later on during the flight the screens display a few tacky Etihad adverts, a few music videos and an episode of Big Bang Theory.
The crew on this flight is nearly entirely German, with the exception of the copilot, who is Swiss. The aircraft, incidentally, is registered in Switzerland. As we enter the aircraft we are greeted by a very friendly crew and offered sweets from a basket. There are also free newspapers available in the galley for passengers to take as they board.
One of the cabin crew shows my mum to row three and helps her to settle in her seat on 3F. Initially I am on 3D, a aisle seat. However, by the time boarding is completed the flight is only half full. So I grab my things and move to the window one row back to seat 4F. I have the whole row to myself.
Boarding is quickly completed. The doors are closed and we start up slightly ahead of schedule. As we taxi out I manage to take a few pictures of the traffic, including an Antonov 124.
Given the light load, there is no need for us to backtrack all the way to the end of runway 32, and instead we line up for departure from the intersecting taxiway.
It’s a sunny day, but with all the haze it’s difficult to get some good pictures.
St. Paul’s Bay:
Just before the meal service begins, one of the cabin crew passes through the cabin with earphones for sale at three Euros a pair. To be honest, I wouldn’t bother on such a short flight if you have earphones of your own. The only draw back is that the sound will not be in stereo as it is a twin plug.
The standard meal consists of a choice of either a cheese or salami or ham sandwich and free drinks. I go for the cheese sandwich, despite the fact that I have preordered a hotmeal breakfast.
I must say, this is rather tasty. Soft cream cheese with small pieces of red bell peppers and a slice of some mild cheese. With that I have a coffee and an orange juice to drink.
A few minutes later one of the cabin crew returns with the hotmeal. She is very attentive and asks me if I would like another drink, after all it’s been a while since she came through the cabin with the drinks.
The meal consists of grilled mushrooms, a gratinéed tomato, scrambled eggs and a slice of bacon. There is also a warm bun. The meal is tasty enough and hits the spot nicely, the only thing I don’t have is the bacon, which I prefer crispy.
I spend the rest of the flight reading my Kindle and looking out the window. Our route today takes us from Malta to Palermo, across the Tyrrhenian Sea to Rome and from there across the Alps into Switzerland. We route via Berne, with the airport clearly visible on our right. From there we fly into French airspace to make our approach into Basel airport from the north.
The airport is quiet at this time of day. We wait for all the passengers to disembark, by which time the handlers have already retrieved my mum’s wheelchair and placed it by the exit of the aircraft for her convenience. There is also an agent from the ground services provider at Basel, who insists on accompanying us to the luggage belt.
And so the journey ends. It wasn’t very spectacular, and that’s a good thing. No delays, no hassle, no problems. Just a lot of very helpful people and a relaxing holiday.