KLM Cityhopper, Economy Class – Fokker 70: curtain call

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Introduction

This post is not so much about the flight experience – after all, KLM has received its fair share of coverage here over the years. No, today marks the end of revenue service for the Fokker 70 with KLM Cityhopper.

I managed to take no less than 90 flights on this little aeroplane. I experienced one burst tyre and three rejected take-offs on the Fokker 70. And so I figured it might be nice to send this sturdy and reliable workhorse a last salute before the curtain call.

Today will be my 91st flight on the F70. It will probably also be my last.

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The Skyview Lounge

Fortunately, the Swissport lounge in Basel has an open air terrace from which you have some good views of the runway and the approaching traffic. It’s quite breezy this afternoon. But hey, it’s not every day you have to say farewell to an old friend…

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My flight arrives in Basel with a slight delay. As the aircraft turns off the runway it comes into earshot and I am greeted with the familiar whining sound of the Rolls Royce Tay engines. This is where it starts to dawn on me that I’m probably going to miss this noisy little bugger.

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Boarding

Most stands at Basel are open, which is of course good news for me. There is a buzz of excitement at the gate and most of the Dutch passengers on the flight today are aware of the fact that they are becoming a part of history by taking this flight. And so, rather than having to feel self-conscious about taking pictures, I actually find myself having to elbow my way in between the Dutch grannies to get a good spot.

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The Crew

The crew are obviously in a good mood and this last flight is a special event for them too. During the turnaround they can be seen walking around the aircraft taking pictures and selfies as a souvenir.

Once we’re on board, the captain comes on the speaker to welcome us to ‘the last Fokker 70 flight out of Basel with KLM. Ever.’ Apparently, our particular flight will do another short hop to Hannover later on, and that will then be it. It’s quite sad actually.

The Cabin

The one thing I think I will always remember about the F70 is the noise of the ventilation system, which sounds as though it were directly linked to the engines. When ever the engine thrust is increased, the volume of air being pushed through the ventilation system increases too, producing roughly the same effect you might achieve by turning on your hair dryer to full volume and pointing it directly at your ear from a distance of about 1 cm…

Other than that though, the cabin is in good condition. KLM has taken good care of these aircraft and the facelift the cabin received just a few years back certainly gave the Fokker 70 a new lease on life. 

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Arrival

We land in Amsterdam with a slight delay and are then treated to the grand tour of Amsterdam, otherwise known as a Polderbaan arrival. As we turn the corner, the Fokker Farm comes into view, which is apparently the colloquial term for the ramp on which the KLM Cityhoppers are usually parked. The other seven remaining F70s are already here too. The crew of one of the aircraft is just disembarking, all of them taking pictures. And as we pass them, they all send us a cheery wave.

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The usurper

Conclusion

And so comes to an end my farewell trip on the Fokker 70. The aircraft is being replaced in the fleet of KLM Cityhopper with the Embraer 175, which is definitely newer, quieter and probably more fuel-efficient than the old Fokkers. From a passenger’s point of view though, I think the Embraer 175 can hardly match the Fokker for comfort.

Later on the same day operations will come to an end with the arrival of the last Fokker 70 flight from London Heathrow. The British capital was deliberately chosen for the last flight because the very first international revenue service of a Fokker aircraft on behalf of KLM had also been to London, back in 1920. And then the Fokker 70 will be relegated to history.

Good bye Fokker 70. And thanks for all the memories!

http://news.klm.com/the-fokker-70s-final-commercial-flights/

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KLM Cityhopper, Business Class – Embraer 175: Inverness to Amsterdam

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Date: 02 October 2016
Departure: 11:05
Arrival: 13:30
Flight time: 1 hour and 25 minutes
Seat: 2F, window on the starboard side – upgraded from 6A

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Getting to the Airport

Transport: Car rental
Journey time: 45 minutes because we got lost…

I leave The Coul House at 08h40. The air up here is just so fresh that it really is a pleasure to just stand there inhaling a few breaths of the crisp, cool air. It must have been cold last night, because the windscreen is covered in a thin layer of ice where the night’s dew froze on the car.

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The sun is just coming up over the highlands. The valleys are still thick with fog, and as the sun rises higher in the sky, the light creates strange and beautiful illusions.

Check-in

Location: On the ground floor of the terminal, on your right as you enter the building.
Counters: There are two counters for KLM, one is the drop-off counter and the other is the SkyPriority counter for Business Class passengers and Platinum/Gold card holders.
Facilities: Counter check-in, self-service check-in, Web check-in via the KLM app.

By the time the car has been dropped off and I reach check-in, it is 09h45 and my flight is scheduled to depart in about one hour. There is a bit of a hold up at the SkyPriority counter because there are two guys checking in weapons.

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The Swissport Aspire Lounge

Type of lounge: Swissport Aspire contractor lounge.
Location: Near gate 3
Facilities: Comfortable sofas to sit on as well as other seating options, toilets are available outside the lounge.
Catering: A selection of hot and cold drinks and small breakfast snacks – things like Cornflakes or scones with clotted cream.
Wifi: Complimentary wifi is available in the lounge, the password is printed on the wall.

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To be honest, I am quite surprised they have a lounge at all here in Inverness. It is a nice place with good amenities. The view in particular is brilliant because you are at ground level and have excellent views of the ramp. The lounge is managed by an elderly gentleman and he really is brilliant. He is very chatty and quite funny actually, and makes passengers feel instantly welcome with his joking. He keeps a low profile in the lounge, and most of the time you do not even notice he is there, but somehow everything is cleared up straight away.

Boarding

Priority boarding is available. A separate call is made for Business Class passengers and Platinum members only, then for Gold and Silver members and eventually for everybody else. There is also a separate queue.

The scanner issues an alert as my boarding pass is scanned and the gate agent informs me I have been upgraded to Business Class again. It is quite surprising just how often that seems to happen on KLM these days.

I take my new pass and head out across the apron, taking pictures of the shiny chariot that will be taking me to Amsterdam this morning.

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The Cabin

Configuration: 2 + 2.
Pitch: 32 inches, which gradually decreases to 30 inches by row nine.
Width: 17 inches
Seat: There are two rows of Business Class on this flight. The seat next to me is kept empty. The seat on the Embraer 175 looks slightly different to that on the Embraer 190. Other than that though, it feels pretty much the same to sit in. On the first few rows the windows on the Embraer 175 are properly aligned with the passenger seats, so at least you have a good view of the outside. Towards the back though, the windows are increasingly unaligned. As a result, you end up either cranking your head back to look out through the window behind you, or sharing the window with the guy sitting in front of you, which is likely to give you tunnel vision…

The Crew

There are two crew working the cabin. The purser is a young man in his mid-twenties, I should say. The other is a young woman who seems younger. Both of them are very professional and friendly, just your typical bog standard KLM flight attendants basically, which is what I like about KLM.

Before the doors close, the young man comes by offering a selection of English, French, German and Dutch newspapers.

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The Meal

Type of meal: Lunch
Selection: Two choices for the sandwich
Service: Individual service – the meal is served in a box on the Cityhopper lights, which looks better than it sounds.

  1. Greek salad with feta cheese and pumpkin, with a mango chilli and lime dressing.
  2. Salmon and egg wrap with spinach and cream cheese.
  3. Tropical Pina Colada mousse with a lime topping.
  4. A selection of hot and cold drinks.
  5. After the meal I have a coke Zero, which is served with two packets of some really tasty almonds.
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Arrival

It is a lovely day for flying and the views outside are spectacular. After take-off from Inverness we head out onto the North Sea, and stay there pretty much until we hit the coast of the Netherlands. The weather in Amsterdam is pretty bad though and we are required to circle over the sea before eventually we are cleared to make our approach.

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In Amsterdam I have two hours to make my connection to Basel.

KLM City Hopper, Business Class – Embraer 190: Amsterdam to London Heathrow

Introduction

It’s 07h30 in the morning on Maundy Thursday. I’ve just arrived in Amsterdam on a KLM MD-11 from Montreal. I’ve decided to make the most of the long Easter weekend and visit Toledo in Spain. Of course the easiest thing to do would have been to catch a direct flight from Amsterdam to Madrid either by Iberia, Air Europa or KLM. But I’ve decided to go for something a bit more substantial, shall we say.

My first stop will be London’s Heathrow airport. The flight to Heathrow will not be leaving until later on in the afternoon. So I make my way to the luggage deposit area in the basement of Schiphol airport. Access to the area is via a lift or stairs located between arrivals halls 2 and 3. For one day of storage the charge is EUR 7.- for a mid-sized locker and EUR 9.- for a large sized locker.

With my luggage safely stored I head into town for breakfast at De Bakerswinkel. It’s a lovely bakery on the fringe of the seedier part of town, but don’t let that put you off. After breakfast I head for the botanical gardens. I need to walk and move a bit after spending 7 hours on the plane from Montreal.

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It’s a nice day here in Amsterdam. But it’s much colder than it was in Montreal.

Airline: KLM City Hopper
Aircraft: Embraer E-190
From: Amsterdam
To: London Heathrow T4
Cabin Class: Business
Seat: 2F, window on the right side of the aircraft
Date: 28 March 2013

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Getting to the Airport

Just after 13h00 I decide to head back to the airport – I’m feeling cold. My next connection is by Fyra train. The Fyra is the fastest way to get to the airport because these trains don’t stop anywhere on the way between Amsterdam Central station and Schiphol. Subsequently the Fyra trains is subject to a fare supplement.

The airport has calmed down since the morning. As the United Kingdom is outside the Schengen area, I’ll have to go through passport control. In Amsterdam security for the non-Schengen flights is not centralised and instead there is a checkpoint at every gate.

From passport control I head for the KLM Crown Lounge. On my way there I pass Audrey Hepburn, the MD-11 that gently carried me away from Montreal and safely brought me across the Atlantic to Amsterdam. She’s standing where I left her this morning at gate E2.

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I presume she’ll be heading back across the Atlantic later on in the afternoon. As I stand there admiring her classic good looks, it suddenly hits me with a stab of regret that in all likelihood I will not get another chance to fly the MD-11 again. I know I’ve said so before, but this time I think it may actually be true. And so I bid my farewell. I think back for a moment on the fond memories I have of flying on the MD-11. And then I move on.

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The KLM Crown Lounge

The lounge is still quite busy when I arrive, so I resist the urge to take any pictures for the benefit of my fellow trip reporters. I manage to find myself a nice quiet corner, settle down and give my mum a call to let her know I’m back in Europe.

A cappuccino and some tasty spicy biscuits later and it’s time for me to make my way to the lounge for boarding. My flight will be leaving from gate D6. To reach D6 you have to take the stairs down from the main concourse level to ground level, which is also where the security check takes place. Behind that there is a whole series of gates that together make up D6 and which are designated with the letters of the alphabet. My flight will be boarding from gate D6-D. The designation evidently is a bit confusing and while the boarding process is going on, a whole bunch of people rush up to the counter for our gate, only to be informed by the gate agent that they still have loads of time and their flight will not be boarding from here anyway.

Here’s the view from D6:

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The Cabin

Eventually the packed bus whisks us away to our awaiting chariot. From the D gates it takes about 5 minutes by bus to reach the Fokker farm where our bird is parked. We pull up next to a lone Embraer E-190. I take my time getting off the bus as I want to take some pictures and I’m sitting in the front section of the plane anyway.

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There are three rows of Business Class. Initially I’m on 3D, an aisle seat. The window seat is occupied. I’m a bit surprised. I’m not quite sure whether KLM has recently made some changes to its seating policy in European Business Class or if perhaps I’ve just been very lucky so far. As far as I know, KLM normally keeps the neighbouring seat in Business Class free to give you more space. This no longer seems to be the case. As it turns out though, by the time the door is closed row two remains empty and so I quickly change seats and move to 2F.

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The cabin of the Embraer is certainly more modern and attractive than that of the Fokker 70, which really is getting a bit long in the tooth. In particular, I like the very elegant and simple shapes and lines in the cabin. I’m not really much of a fan of the seats on the Embraer though. As far as that’s concerned, the Fokker 70 definitely takes the biscuit. The pitch is fine, but it always feels like the seats are a bit too low above the ground to make for a comfortable ride. But today’s flight will only be 45 minutes, plus the fifteen minutes trek to the threshold of the departing runway 36L. I’ll survive.

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The Crew

The crew is an interesting mix. The two ladies in the cabin are both Dutch and very friendly. Actually I think I recognise one of them from a previous flight. The cockpit crew is one Englishman and a Scotsman with rather a pronounced accent. I’m not so sure how comprehensible his accent is to the international aviation community, but it certainly sounds cool.

Once all the passengers are seated, the crew come round offering newspaper. Their English selection is a choice of either the Herald Tribune or the Financial Times, both of which I’m not really keen on. Besides, the view outside is far more interesting I think. You know that song by the Talking Head? ‘We’re on a road to nowhere…’ always comes to mind when I’m sitting on a plane making the long trek to the Polderbahn.

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The Meal

Once we get airborne the meal service begins quickly.

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An amuse bouche of potato and shrimp salad with creamy Reypenaar cheese.

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A mixed salad with honeyed Goat’s cheese, beetroot and pumpkin seed, served with organic balsamic dressing.

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Assorted hot rolls.

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A vanilla mousse with green apple compote.

With that I have a still water to drink. In contrast to Economy Class, in Business Class you get the whole bottle to drink.

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As usual with KLM, the meal is very tasty and sufficient for such a short hop. It certainly beats Lufthansa’s ‘special moments’ offerings in terms of quantity, quality and presentation.

Coffee and tea are also offered – but I forget to take a picture.

Arrival

By the time the meal is cleared away, we’ve already started out descent. We’re early today and fortunately traffic is not too busy. So we only have to make one holding circuit before we are vectored for the approach.

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We land on runway 09R. T4 is deserted at this time of day, with only a handful of aircraft parked at the gates. As we round the corner, KLM’s previous flight from Amsterdam comes in to view.

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Transfer in London Heathrow

We deplane and I follow the signs for flight connections and T5.

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I’m rather surprised to find that I appear to be the only passenger on the flight who does not have London as their final destination. I walk straight ahead, turn left, down another corridor, turn right, then left again, then right again, then down the escalators until finally I am standing – all by myself – at the bus stop for the shuttle from T4 to T5. I wait for about 10 minutes for the bus to arrive. I am the only passenger making the journey, the bus driver seems surprised even to see just one person!

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The transfer takes 13 minutes to complete and offers some interesting views of the ramp and the extensive tunnel system under Heathrow. The whole ride has a bit of a ‘behind the scenes’ feel to it. It’s really quite fascinating.

Conclusion

I like KLM. I have yet to have a bad experience with a KLM crew! My impression of the Dutch has always been that they are very pragmatic people, particularly when it comes to business. And I think a lot of that shows in the KLM product. Of course there are more polished offerings out there. Just to use the Amsterdam to London route as an example, BA will offer you a meal on a tray with metal cutlery and a proper plate – rather than presenting you with a meal in a box like KLM do. Nonetheless, the KLM approach somehow seems more sensible – to me at least – and I like that.