Cathay Pacific Airways, Business Class – B 777-300ER: Singapore to Hong Kong

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Introduction

In Singapore I spend the entire week at the Singapore Air Show, as an exhibitor in the Swiss Pavilion. It’s certainly been an interesting week. Not only do I get up close and personal with Qatar’s gorgeous B 787, I also have the chance to meet the A 350 in real life for the first time. The A 350 in particular is a bit of a surprise, I must say. She is certainly much larger than I had expected and after some initial reservations about her nose, she is slowly starting to grow on me.

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But it’s also been rather tiring. I’ve been travelling for two weeks now, and I think I’m ready to go home.

Getting to the Airport

Transport: Hourly shuttle from the hotel to Changi’s terminals 1 and 2.
Departs from: First floor, in front of the lobby
Frequency: Once an hour on the hour
Journey time: 15 minutes
Fare: Nil; a taxi will cost you ca. SGD15

In Singapore I’m staying at the Village Hotel in Katong. It’s a pleasant enough hotel in a lively residential area of Singapore, with many good restaurants right behind the hotel. We chose to stay here for a number of reasons: first of all, the place was recommended to us by the organisers of the event for the Swiss delegation. Secondly, because the journey from the hotel to the air show is only about 25 minutes by taxi. On the down side, it’s a bit far out of the city, by Singaporean standards, and not really close to any train station.

Check-in

Location: Departures level on the second floor
Facilities: Staffed check-in counter only
Counters: Dedicated Cathay Pacific counters on row 12, separate counters for Business Class passengers, Marco Polo Members and Economy Class passengers.

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48 hours before my departure from Singapore, I receive an e-mail from Cathay Pacific, informing me that my flight to Hong Kong is now open for check-in. I also receive a reminder on my BA app that check-in is open. Even so, I’ll check-in at the counter, as my suitcases will need to be checked in anyway, and I seriously doubt if I could check-in on the Cathay Pacific website all the way to my final destination.

The young man at check-in issues my three boarding passes, together with an invitation to the Skyview lounge in Singapore and another to one of the many lounges in Hong Kong.

My suitcase is tagged with a Business Class label and checked all the way through to the final destination – home.

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The Skyview Lounge

Location: Behind immigration turn right; the escalator to the lounge is on your left side.
Type of Lounge: Skyview Contract Lounge operated by DNATA, used mainly by Cathay Pacific Airways but also Air Mauritius and a few others.
Facilities: Public computers (Apple), open air smoker’s terrace with excellent views of the ramp, no showers and no toilets.
Internet: Free, unlimited WiFi, no password required.

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The lounge is on the mezzanine level. It’s not a particularly nice lounge. And the furniture looks grubby around the edges. Apart from that, the coffee mugs are all stained and the allegedly clean glasses are full of grease stains.

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There is quite a varied food selection. For cold dishes, there are prepacked salads, plus a selection of sandwiches with somewhat odd contents. As far as the hot dishes are concerned, there is steamed rice, boiled potatoes, steamed vegetables, beef Rendang, some vegetable stew and tuna or chicken pies.

Boarding

Single queue for security at the gate, separate First and Business Class passengers to access the holding area, separate airbridge to the L1 door for First and Business Class passengers

The security screening is done at the entrance to the gate. There are two queues and there is no dedicated fast track for First and Business Class passengers. After the security check, one of the gate agents scans my boarding pass and then I’m cleared to board the plane.

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The Cabin

Configuration: 1 + 2 + 1
Seat: Fully flat horizontal seat, the window seats point outwards, towards the windows and are very private, the seats on the middle row of two point towards each other
Pitch: 34 inches
Width: 19 inches
Facilities: USB and electricity outlets, reading lamp, night lamp, overhead lamp, stowage for shoes, ample stowage area
Audio and Video: Private screens, video on demand; earphones

This is a somewhat strange bird. First of all, I am surprised to find a B 777-300ER standing at the gate instead of a normal B 777-300. The aircraft has the new long-haul Business Class seat installed. However, there is no First Class, so the first row of Business class, row 11, is in fact the first row of the aircraft. Nonetheless, this bird must have had a First Class cabin installed at some point, which was later removed, as the forward toilets are larger than the standard Business Class loo and have a different kind of sink.

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The Crew

The cabin crew are from a variety of different Asian countries and very friendly. The maître de is just brilliant. She’s a middle aged Asian woman, very attractive and with an excellent sense of humour. Every time she stops at my seat we have a little natter and a laugh about this and that. But even the other crew take their time and I have an interesting discussion with one of the ladies about the quality of the cakes they serve out of Singapore, which, according to her, are the best on the entire Cathay Pacific network. I feel inclined to believe her.

I’m getting quite good with this routine by now: a pillow has been placed at every seat, while blankets are distributed individually. This is followed by the welcome drink service and then the scented hot towels.

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Once we’re airborne, the cabin crew distribute the menus.

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The Meal

Hot Towels Before the Meal: Yes, scented
Pre-meal drinks: Perrier with ice and lemon, served with a ramekin of warm almonds
Choice: One chicken, one beef and one vegetarian option for the main course
Delivery: Tray service from trolley
Appearance: Metal cutlery, crockery and glassware
Type of Meal: Dinner, hot meal
Menu: Separate menu and wine list

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The First Course

Smoked salmon with lemon and lime zest, avocado and crème frîche cucumber rolls and petit pois.

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The Salad

Mixed salad with Japanese cucumber, radish, tomato and oriental dressing.

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The Main Course

Grilled smoked Angus beef filet with thyme sauce, truffle mashed potatoes and mixed vegetables.

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The Fruit

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The Cheese

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Dessert

Chocolate hazelnut mouse cake with mixed berries.

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Cathay does it again and serves up another delectable meal on this three hour flight from Singapore to Hong Kong. The avocado cream and the smoked salmon are an excellent combination, it’s a very simple but extraordinarily flavourful dish. The mixed salad is refreshing and crisp, and the Japanese sesame oil dressing is just lovely.

And the main course is quite stupendous. In particular, the truffle mashed potatoes are divine, with the rich, creamy texture of the mash elegantly suffused with the subtle hint of truffles. And I just love the chocolate cake…!

By the time this monumental meal is over, there are only another 54 minutes to go to Hong Kong. The lights are dimmed and the cabin slowly settles into a calm cruise.

Arrival

We arrive at Terminal 1, gate 27, which is conveniently located right next to the security check-point in the middle of Hong Kong’s vast pier. My onward connection will be leaving from gate 31. I think today I’ll try the Bridge lounge at the far end, where the pier divides into a Y.