HOP by Air France, Economy Class – Embraer 175: Basel to Paris Charles de Gaulle

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Date: 05 March 2016
From: Basel Mulhouse
To: Paris Charles de Gaulles
Departure: 10:40
Arrival: 11:40
Flight time: 1 hour.
Seat: 5A
Aircraft type: Embraer 175

INTRODUCTION
I arrived home from a course in Luxembourg yesterday evening. Today, less than twelve hours later, I find myself back at the airport for a short flight to Paris. This is, as you may have guessed, just a positioning flight.

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CHECK-IN
Location:
Departures level, French sector.
Counters: Two SkyPriority counters and two Economy Class counters.
Facilities: There are four self-service machines available at the airport. Check-in on the Air France app is also possible.
The flight from Basel to Paris Charles de Gaulle is treated as a domestic flight. As the passenger you do not really notice any difference, save for the fact that you have to check in for the flight and pass through security in the French sector of the terminal.

LOUNGE
Name:
SkyView Lounge.
Type of lounge: Contractor lounge operated by Swissport.
Location: In the international Schengen area, right behind the duty free kiosk.
Facilities: Workstations, newspapers and magazines.
Internet: Wifi available free of charge.
Catering: Hot and cold snacks available throughout the day.
Behind security, the French sector is connected airside to the rest of terminal, which means that you can still access the duty free shop and, more importantly, the Swissport SkyView lounge. Admittedly, it is quite a trek from the French sector to the lounge, but at least that helps to pass the time.

The SkyView lounge is open to all passengers. If you are not holding a Business Class ticket and are not an upper tier member of any frequent flyer programme, you may still use the facilities for a fee of CHF38.- per person.

The lounge was recently refurbished on the entrance level. Apart from the new furniture, they appear to have planted new palm trees in the courtyard, which makes a huge difference. The palms that had been there before were starting to look rather sad.

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The main area of the lounge and the buffet are on the upper level. The food & beverages selection is pretty fair and, in my view, perfectly adequate for a lounge at a regional airport. Throughout the day, there is a good selection of hot and cold snacks to choose from. There is also an open-air terrace which doubles as the smoking area. You need not worry about the cigarette smoke though, because the terrace is fairly large.

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BOARDING
Boarding for the flight starts on time. Air France/KLM does not have a dedicated line for status holders and Business Class passengers. However, the first boarding call is for SkyTeam Priority passengers only, who are invited to just push to the front of the line. I always feel a tad uncomfortable, although most travellers seem to be used to it by now and you rarely get any complaints any more.

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CREW
The cabin crew on this flight is made up of two middle-aged gentlemen. I would not say they are rude or impolite, they are just not gushing either. Evidently, they are also refusing to speak anything but French.

THE CABIN
There are two things that really elude me about the cabin of HOP’s Embraer 175. First of all, I cannot understand why there is a cabin divider when HOP only offers an Economy Class product. And secondly, why is it that HOP, like Alitalia, finds it so hard to align the passenger seats with the windows of the aircraft? On most rows the windows are rather inconveniently positioned. As a result, to look out you generally have to twist you neck round quite a bit.

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THE MEAL
The flight time to Paris is announced as 55 minutes. Given that this is really just a short hop and a domestic one at that, it is rather nice that HOP will offer you hot and cold drinks and a choice of either sweet or savoury biscuits. As a rule, I would try to avoid the savoury snack because it is usually not very good. The sweet biscuits on the other hand, I can highly recommend. They are lovely, sweet and have a rich buttery flavour.

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ARRIVAL
We land in a westerly direction, which means we have rather a long taxiway all the way back to Terminal 2G, which is the easternmost terminal in CDG. Terminal 2G is where all the HOP/Regional flights arrive and depart, in addition to a few other carriers like Luxair. There is an airside and landside connection from 2G to the other terminals.

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