Qatar Airways – knightofmalta

Qatar Airways, Business Class – Airbus A 350-900: Doha to Frankfurt

Date: 17. February 2017
Departure: 08:00
Arrival: 12:10
Flight time: 6 hours 10 minutes
Seat: 4A

Introduction

I have just enough time to upload and post my review of the Melbourne to Doha leg, and then it is already time to head to the departure gate for my flight to Frankfurt. I suppose you could say I am literally on my last leg…!

Boarding

The flight is departing from gate B8, which is the end gate on the B pier. As such, the position of the gate in relation to how the aircraft is actually parked is awkward and does not allow for any reasonable photos. Add to that the fact that the windows on the B pier have these opaque dots on them and it becomes near impossible to take any decent pictures of your awaiting chariot.

The Cabin

The Airbus A 350 features Qatar Airways’ new Business Class configuration in a 1 + 2 + 1 layout that gives every passenger direct access to the aisle. The additional width of the A 350 really comes into its own in this cabin layout, giving a spacious and airy feel to the cabin.

The only thing I do not like about this aircraft is the fact that it has those electronically controlled window blinds. And while these are obviously a lot of fun to play with if, like me, you spend way too much time around engineers than is really good for you, they have the disadvantage of being remote controllable by the crew.

No sooner has the fasten seatbelt sign turned off after take-off the blinds come down and can no longer be opened individually until about ninety minutes out of Frankfurt.

The Crew

The crew on this flight are a chirpy bunch. Their service is efficient but unrushed and they are obviously determined not to waste any time so passengers can maximise the amount of rest they can get before we reach our destination. This is yet another thing that Qatar Airways does really well in my opinion. One of the things I really cannot stand on Singapore Airlines or SWISS is that for some reason their main meal service always seems to take for ever. On a flight across the Atlantic you are usually already half way there by the time they finally finish and clear everything up.

Amenities

The vanity kit is another one of the senselessly oversized tube of aftershave balm variety. Come to think of it, it would be interesting to know what is in the ladies’ vanity kit and if that has any more sensible contents.

The Meal

I know it has not been that long since my breakfast on the inbound from Melbourne, but I am feeling peckish nonetheless. I blame it on the jet lag.

I start with a tasty strawberry and banana smoothie with is rich and creamy.

Next I have the Bircher Müsli with berries and nuts, which is served nicely decorated with a sprig of mint that gives it a refreshing twist.

And then for the main course I have the Indian dish, in this case something called Aloo paneer tikki with jeera potatoes, green pea upma, makhani sauce and sambhar. And what an excellent dish it is too, even though I am really not quite sure what it is I am eating. Luckily, Qatar Airways always seem to have at least one Indian dish on their menu, usually the vegetarian option.

For dessert I have a combination of lychee éclair and a coffee and chocolate mousse cake, which is also very good.

Once the meal is over, I figure I may as well make another trip to Noddy land to pass the time before the next feeding.

The Second Service

Ninety minutes out of Frankfurt the cabin crew pass through the cabin asking passengers if there is anything they would like to eat before we arrive in Frankfurt. There is a section with light options on the menu for passengers to choose from. I decide to go with the shredded beef salad with Thai noodles. The dish is good and tastes authentic, but I am kind of disappointed because I had been hoping for something with a bit of ‘umpf’ in it, which this dish does not have.

Arrival

Twenty-three hours after departing from Melbourne I arrive back in Frankfurt. We approach the airport from the East and land on the new runway that lies north of the apron. As I step off the plane I finally get a chance to take a proper look at her and take a few pictures. This is a really very cool plane!

Conclusion

This flight brings to a close my journey to the land of Oz with the fabulous Qatar Airways. Their performance on the four flights I took has been truly stellar. What’s more, they are consistent in the service level they provide, even in comparison to my experience on previous trips with them. In comparison to the other Middle Eastern carriers I have tried, I think Qatar Airways definitely takes the biscuit. They are certainly more professional than Oman Air and their service feels a lot more sophisticated than Emirates. I also think their cabins are a lot classier than Emirates, which tends to be a bit flashy, bordering on gaudy. Of course Qatar Airways also has the advantage that with Hamad airport, they have a very spacious and nicely designed hub.

I shall be flying with Etihad for the first time in two months, and I am curious to see how they will compare to Qatar Airways, but I think it is safe to say that Qatar Airways is a hard act to follow.

Qatar Airways, Business Class – Boeing B 777-300: Melbourne to Doha

Date: 16. February 2017
Departure: 23:15
Arrival: 05:25
Flight time: 13 hours 55 minutes
Seat: 3B, aisle seat

Introduction

Next Monday the new semester begins, which means it is high time for me to get a move on and head back home. Again, I shall be travelling in Qatar Airways’ formidable Business Class, which admittedly softens the blow of having reached the end of my vacation…

My flight to Doha will depart at 23h00 from Melbourne, which means I have all of Thursday at my disposal.

Getting to the Airport

In Melbourne I am staying at the Radisson on Flagstaff, which is just a short ten minutes walk away from the coach terminus at Southern Cross Rail Station. The journey from the city centre to the airport takes approximately 25 minutes and there is a Skybus coach leaving for the airport every 10 minutes. A one way ticket will set you back AUD19. There are no trains to the airport.

Check-in

All of row B in Terminal 2 is dedicated to Qatar Airways. You can check in online for this flight too. Even so, it is probably still worth it to make a stop at the check-in counter when you get to the airport because Business Class passengers are given a voucher for the security fast track that they can use in both Melbourne and Doha. You will also need to complete a customs form for departing passengers, which is also available at the check-in counter.

The Lounge

Qatar Airways uses the lounge of its Oneworld partner Qantas in Melbourne. And thank God for that, because lounges are something Qantas does really well. It is a fairly large space with a variety of seating options. I like the design of the Qantas lounges. My only grippe with the lounge is that it is rather dark.

Apart from that though, the food selection is rather good and there are salads, various pasta dishes, soup and a really delectable and sinful tasting chocolate cake.

Boarding

At around 22h10 I leave the lounge to stretch my legs one last time before the long flight. Boarding for the flight has already started, even though we still have another hour to go before departure. I wonder if perhaps the crew is hoping to get away earlier for some reason or other.

Melbourne airport is quite busy at this time of night. To our left, Singapore’s A 380 is being readied for its flight back to Singapore, to our right the Thai Airways flight to Bangkok is also in the final stages of boarding, and as we taxi out, I also spot aircraft from Cathay Pacific, China Eastern, Qantas and Emirates.

The Cabin

Tonight’s flight is being operated by one of my favourite aircraft, the mighty Boeing B 777-300ER – so please excuse my little fanboy outburst…

The last time I flew on Qatar Airways’ Boeing B 777-300ER was back in 2012 on a short flight from Hanoi to Bangkok. Admittedly, the cabin on the Boeing 777 is not near as nice as that of the Boeing 787 or the Airbus A 350. The seating configuration is in a 2 + 2 + 2 layout, which is rather old school and less private. But still, the seat is very comfortable, even when it is extended into a bed. The inflight entertainment is pretty much on a par with that of the other Qatar Airways aircraft I have flown with on this trip. The only major difference, from what I can tell, is that there is no wifi available on board this aircraft. But in the sum of all things, I do not really mind any of this. First of all, because it is the crew that makes the flight and secondly, no matter what the cabin may look or feel like, as far as I am concerned, the Boeing 777 is just one hell of a machine…oops, there goes the fanboy again.

The Crew

Just when you think you have seen it all and done it all, along comes Qatar just to remind you that really, you are just so clueless. The crew on this flight are even better than those of the two previous flights. They are courteous and friendly, considerate and attentive and nothing seems to be too much for them. Throughout the flight they are constantly present in the cabin, making sure passengers are comfortable and properly hydrated. The toilets are kept in impeccable condition during the flight.

The service sequence follows the usual protocol, what else?

Amenities

While I think it is nice that airlines provide a vanity kit, I often wonder what on earth they were thinking when putting together the content. On the two previous flights with Qatar, the vanity kit included this really enormous tube of Armani aftershave cream, which somehow seems a bit of a waste. At least on this flight, the aftershave balm has been replaced with a large tube of Armani shower gel, which to me just makes more sense. There is also a small flacon of the perfume in the kit. Toothbrushes are available in the toilets.

The Meal

As a welcome drink I have another one of those tasty lime and mint affairs, which probably contains more sugar in one glass than an average, mid-sized country consumes in a whole month. But it is just so good.

When the cabin crew comes round to take my order – Susanna from Macedonia – I explain to her that I really just want to sleep right now. Of course, this being Qatar, she tells me that that will not be a problem. She will take my order and put it aside and then I can eat whenever I wake up.

And so, as soon as the fasten seatbelt sign is turned off after take-off, I convert my seat into a bed and head off to Noddy Land for six hours.

First Course

For a starter I have the Arabic mezze, which is very tasty and includes hummus, something with red pepper and tabouleh. A few years ago I flew to Singapore with my colleague, the tall blond M., who struck up a conversation with one of the Arab cabin crew on that flight. At some point the guy told us that as an Arab he would only ever have the mezze on flights out of Doha, because the quality of the mezze is just so much more authentic. And I think I tend to agree. While this mezze platter is good, I think it kind of lacks a bit of zing. As far as the hummus is concerned, I think it could have done with a bit more tahina.

The Main Course

For the main course I have the gnocchi with a spinach and blue cheese sauce that is served with walnuts and ruccola leaves. I notice that the food is piping hot, whereas the plate is not. I can only assume therefore, that the food is not plated in advanced and instead is assembled on the aircraft.

Dessert

And then for dessert I have the ice cream – chocolate and vanilla, with mixed berries and a chocolate biscuit thing that tastes very good.

The Valhorna chocolate after the meal has been replaced with a praliné by Godiva.

The Second Service

The second service already starts two hours and thirty minutes out of Doha because the crew is expecting heavy turbulence as we approach our destination. But in fact the bad weather starts much earlier, and the service has to be interrupted repeatedly.

The breakfast service begins with a warm, rose scented hot towel to wake me up, followed by some Greek yoghurt with cherry compote and granola. The yoghurt is good, but the compote is just a bit too sweet, even for me.

For the main course I have the Arabic breakfast, which is very tasty and quite extensive. There is a small plate with pita bread, another plate with cucumber, olives, tomatoes and feta cheese and a separate, hot dish of foul mudames, which is made with beans.

The main is excellent, it is not spicy in the sense of being hot, but there are just a lot of different spices in the dish that make it very fragrant.

Transfer in Doha

Eventually we land after a flight time of 13 hours and 55 minutes. In the end it was not quite as bumpy after all on the approach. Much to my surprise though, the ground is wet and the captain informs us that there have been heavy rain showers in the area.

Security is already busy. It is quite apparent that this is the rush hour here in Doha. Even so, with the separate fast track for security, I am quickly processed and soon find myself airside again. Time to head for the lounge.

I had hoped to be able to take a shower, but they guy in charge tells me there is a waiting list that will take about an hour to clear.

Qatar Airways, Business Class – Airbus A 350-900: Doha to Adelaide

Date: 09. February 2017
Departure: 21:15
Arrival: 17:40
Flight time: 12 hours 30 minutes
Seat: 3K, starboard window seat

Introduction

I have just enough time to post the report of my flight from Frankfurt to Doha before it is time for me to leave the comfort of the al-Mourjan lounge and head for gate C5 from where the flight to Adelaide will be boarding.

Since my last visit to Doha airport they have changed the security regime. Where previously you used to go through a centralised security checkpoint, which tended to get slightly hectic and chaotic during peak periods, you now only have to go through security before you enter the respective gate for your flight, which makes the whole process far more efficient and much less of a hassle for passengers.

The Lounge

Location: Just off the central plaza that links concourses A, B and C.
Name of Lounge: Al-Mourjan.
Type of Lounge: Qatar Airways Business Class lounge.
Access: There is a long escalator that leads up to the lounge.
Toilets & Showers: Both are available in the lounge and there is an attendant who obviously keeps the place spotlessly clean.
Food & Beverages: There is a huge selection of hot and cold dishes. In fact the food offerings are more comparable to what many airlines provide in their First Class lounges. One floor up from the central lounge area there is also a restaurant with buffet and à la carte dining.
Connectivity: Complimentary wifi is provided by Doha airport.
Newspapers & Magazines: There is a large selection of magazines and newspapers in English and Arabic.

Boarding

There is a separate lane for security for Business Class passengers. Business Class passengers are invited to board the aircraft first and there is a separate airbridge attached to the L1 door.

The Cabin

The seat on the Airbus A 350 is very similar to that on the Boeing B 787 on my previous flight. There are however, a few differences. First of all, due to the fact that there are no overhead bins for the middle row of seats, the cabin has a very spacious and cavernous feel, which is very pleasant actually. There is a shoe compartment large enough to store a pair of shoes properly (I wear a size 46 and managed to stow my shoes easily). And finally, the inflight entertainment system is slightly updated. Is has a larger selection of films and can be operated either via the handset or using the touch screen.

The Business Class cabin is also larger on this aircraft. There is one toilet behind the forward galley on the left and two toilets by the L2/R2 doors.

Amenities

The service sequence is identical to that on the previous flight – welcome drink, menu, vanity kit. However, because of the longer flight time of twelve hours and fifty minutes, a few additions have been made to the service:

Slippers are provided and they are rather comfortable.
Pyjamas are also provided.
There is a turndown service to convert the seat into a bed.

The Meal

Welcome drink on the ground: Lemon and mint juice.
Pre-meal drink: Coke Zero, served with a ramekin of warm nuts.
Choice: There are three choices for the first and main course and dessert.
Delivery: À la carte service.
Type of meal: Late dinner.
Hot towel after the meal: Rose scented hot towel.