Austrian Airlines, Economy Class – Embraer 195: Vienna to Basel

Introduction

Today I’m on my way from Vienna to Basel. My flight departs at 17h40 and the hotel refuses to grant me a late check-out. So I exit the SO/ Vienna just after 12h00 and make my way to Wien Mitte railway station to dump my suitcase and bag in a locker. It’s only ten minutes on foot from the hotel to the station. You could take public transport instead, but I suspect that would probably take longer.

Once that’s settled, I decide to pay a visit to Schloss Belvedere, which houses an extensive collection of paintings by Gustav Klimt.

On my way back to Wien Mitte I make a brief stop at the Konditorei Oberlaa for a last helping of Kaiserschmarn, a kind of fluffy shredded pancake served with jam that has comfort food written all over it.

Getting to Vienna Schwechat airport

From Wien Mitte there are frequent trains to Vienna airport. The journey will take about 25 minutes and costs EUR4.80 for a single trip for one person. However, if you’re travelling with somebody else, you already qualify as a group, in which case the fare is only EUR5.20 for both.

“Europe without Greece is like partying without drugs”. Indeed, it’s very patriotic and I think the Greece ministry of tourism should adopt this as its new slogan…

Check-in

Austrian Airlines check in at Terminal 3. I’ve already received my boarding pass online, but I still need to check in my suitcase. Austrian Airlines’ self-check in process for Economy Class passengers is easy to use and has clearly been planned carefully. As you come off the escalators that lead up to departures, there is a large area with very easy to use scanning machines.

You scan your boarding pass and the machine will ask you to confirm your name. Once that’d done, the baggage label is printed. The queue for the fast bag drop is long, but at least it moves quickly.

At the counter where a check-in agent once used to sit there is now another scanner. You place the suitcase on the conveyor belt, scan the bar code on the label, and that’s it. I like!

Airside

The airport is fairly busy this time of day. The other terminals in Schwechat have been shut down due to the pandemic, so Terminal 3 is now handling all the traffic – and it’s rather a tight fit. Eventually, I find a place to sit at the very last gate on the Schengen pier. As it happens, this is where the Ryanair flight to Thessaloniki is about to board. And I really must say, it’s rather entertaining. The gate agent is, with all due respect, a complete and utter bitch and the way she treats the passengers boarding the flight is nothing short of outrageous. I mean, seriously? You have to be really hard up financially to be willing to put up with this level of verbal abuse. I think given the choice I would prefer not to travel at all than have to endure this kind of treatment.

This is something I have never been able to understand about the business model of many of the low cost carriers. Yes, their prices are amazingly low sometimes. But irrespective of how high or low the price for the ticket is, people are still paying their good money to avail themselves of a service. The amount they paid should not determine the level of service they receive. And it certainly should not determine how rudely they are treated by the staff. Of course the saying goes that you get what you pay for, and if the likes of Ryanair are not willing to pay for polite and properly trained staff or handling agents, then that’s just too bad. But I disagree. The simple truth of the matter is that an airline such as Ryanair simply doesn’t care.

Boarding

Boarding for the flight starts with a slight delay and takes seemingly for ever to complete. This is largely due to the fact that in Austria it is mandatory for passengers to wear FFP2 masks. Every passenger wearing a standard issue surgical mask is stopped by the L1 door and given an FFP2 mask to wear instead, which they must put on in front of the cabin crew before they are allowed beyond the galley into the cabin.

The crew & service

The crew are quite friendly and warm, which is rather unusual for Austrian Airlines. The purser is clearly trying to respect all the rules in place, and while I personally think she should be commended for that and for putting the passengers’ health first, I think we also need to acknowledge that in Europe the lack of harmonization between countries is a huge pain in the ass and makes it near impossible to travel between countries without breaking at least one rule or other.

Arrival

Eventually we land in Basel after a flight time of one hours and ten minutes. The cabin crew announce that deboarding will be by seat numbers. Passengers should remains seated until their row is called. In theory, it may make a lot of sense to deboard the plane in such a way. But in practice the sad truth is that it is completely useless: Basel airport is on French soil and has a French and a Swiss sector. There is one long corridor that connects the arrival gates to the head of the terminal building and immigration. Even though Austria and France are both part of the Schengen treaty, France has suspended the free movement of persons, which means that they have reintroduced border controls. This does not apply to Switzerland. But the exit to Switzerland is only at the very end of the corridor, meaning there is no way for passengers entering into Switzerland to bypass the queues for immigration for France. Regrettably, we land right after two full easyJet Airbus A 320s, and the queue for immigration is endless. It takes me forty minutes to reach the head of the queue. At least by the time I arrive at the luggage belt, my suitcase is already there.

Conclusion

So, I’ve now done six flights with Austrian Airlines in short succession. On a positive note, I’m very much impressed by the quality of their food. It should not be taken for granted these days to be given a hot meal in Business Class on a short sector of only one hour. Other than that though, I found their service a bit lacking and seriously inconsistent. First, I really think it wouldn’t hurt Austrian Airlines to provide at least a bottle of water to passengers in Business Class as a kind of welcome drink. Second, I find it rather interesting that on all six flights I took, an announcement was made that deboarding would be done by seat rows, from front to back. But in fact this was only enforced by the crew on the last flight. My point is not whether or not the procedure makes sense. I just find it rather unprofessional to make such an announcement and then very obviously not give a rats bum. Austrian Airlines are okay, and their network to southeastern Europe is extensive. Other than that though, they’re hardly worth bothering with.

Austrian Airlines, Economy Class – Embraer E195: Basel to Vienna

Introduction

It’s Sunday evening and I’m on my way back to the airport to give a second course in Tirana. After last week’s experience on Wizzair with Satan’s army of burping and crapping infants, I figured I would go for something a little more civilized this time and travel with Austrian again. It’s not the most exotic flight connection, but hey, my options were rather limited.

Check-in

I’ve checked in online, but I still need to make a stop at the counter to drop my suitcase. I’m carrying a ton of paper, and I’ve already got a back ache just from carting my stuff to the airport. The Star Alliance carriers have their own dedicated counters. There is one Business Class and one Economy Class counter open. Both of them are deserted when I arrive.

Airside

Security is such a delight at Basel airport these days. The fact that you can just walk up without any queues and without having to witness the stupidest specimens of humanity as they make their way through the beeping security gates is something I will one day be telling my grandbabies about. This is the stuff legends are made of.

I find myself a seat next to where the Easyjet flight to Hamburg is boarding and entertain myself watching human nature unfold. It’s quite entertaining, really. And then I come across this guy. I know it’s rude to surreptitiously take pictures of random strangers, but… get a load of this: Easyjet-proof trousers. Take a closer look. The man has an iPad stashed in the upper pocket of his cargo pants, and a 5dl bottle of water in the lower one. Not in the photo are the complete works of William Shakespeare and Moby Dick in his right pocket. And no ladies, he’s honestly not that glad to see you, he just figured he’d also try taking his grand piano aboard as well by shoving it down his front… seriously?

Well that was fun. With the grand piano safely on its way to Hamburg, I make my way to gate 46, from where the flight to Vienna will be boarding.

Boarding

As you can see in the photo above, the passengers on the arriving flight disembark via stairs. They are taken to a waiting bus that brings them to arrivals. Strangely, once that is done, the stairs are removed and the airbridge is attached for us to board through. I’m not quite sure what this is all about, but I assume this still has to do with the French government’s decision to suspend the Schengen treaty not quite so temporarily.

Oh yeah, and the lights in the airbridge aren‘t working, which gives me the opportunity to take the photo below. I kind of dig the haunted ‘I could see a light at the end of the tunnel and a feeling of calm came over me’ effect.

The cabin

The seats on Austrian’s Embraers are very comfortable. I am sitting on row 4 and the seat pitch is excellent. Even with my rucksack stowed under the seat, I still have plenty of space for my legs and to wiggle my tootsies.

The crew

My only interaction with the crew on this flight consists of the disinfecting towel I am handed as I board the plane. That’s it. Everything on Austrian is buy on board, except for the farewell chocolate at the end of the flight.

I’m starting to think that the crews on Austrian Airlines tend to be rather unpredictable. Which is really just a euphemism to avoid having to admit that this lot are not exactly a credit to Austria’s reputation for outstanding hospitality.

Once we’re airborne, the inflight service, such as it were, begins. Which means the curtain separating the Business Class cabin is drawn by the crew. Is it me, or does the picture below remind others too of some old biddy’s bloomers hung out to dry? I mean, why bother if this is the best they can do?

Arrival

The flight time to Vienna is one hour and ten minutes, and we land on time just after 21h. I now have one hour to make my connection to Tirana, which should give me enough time to discover a few more things about the airport that I don’t like. I know, I’m really turning into a right grumpy bastard in my old age…

Air France, Economy Class – Airbus A 318: Paris Roissy to Copenhagen Kastrup

Introduction

On Sunday morning I have an early breakfast and then head out for the palace just after eight in the morning. I want to make the most of my stay and visit the palace grounds again. The palace building does not open to the public until noon on Sundays, but the gardens are open already and they are deserted at this time of day, save for a few keen joggers.

Getting form Versailles to Paris Roissy airport

For the next leg of my grand tour, I will be taking a flight from Paris to Copenhagen. As Versailles is to the south of Paris, while Roissy airport is to the north, I figure I better spend the night at a hotel close to the airport to avoid an early start. Normally, the journey from Versailles to Roissy is quite straightforward: first, take an RER C train from Versailles Les Chantier to Massy-Palaiseau and then from there catch an RER B train to Roissy airport. The journey should take about 90 minutes. However, this summer somebody had the bright idea of doing maintenance works on both the RER B and C lines simultaneously. As a result, parts of both lines are disrupted. And so, I end up alighting at Massy-Palaiseau but then taking a replacement bus service to Les Baconnets, and then from there catching another train to the airport. I depart from Versailles Les Chantiers just after 16h. All in all, the inconvenience is minimal and only adds thirty minutes to the whole journey, so that I arrive at the hotel just after 18h.

Getting from the CitizenM Roissy to Terminal 2

At Roissy airport I spend the night at the CitizenM, which is located at Roissypole – the airport’s main transport hub that is located midway between Terminals 1 and 2. An automated shuttle runs frequently between the terminals.

Generally, I rather like the CitizenM hotels. They’re easy to use and very convenient. I also like that their lobbies are a nice showcase for Vitra design furniture.

The hotel is only a short three minutes walk from Roissypole station.

And from there, the journey to Terminal 2 takes about four minutes.

Check-in

I’ve already checked in online, but I still need to drop my bag at the SkyPriority counter. The check-in agent is friendly and swift. Access to the fast track security line is right next to the SkyPriority check-in area.

The Salon Air France in Terminal 2F

I just love the design of the airside area of Terminal 2F. By the time I’m through security, I still have a little less than an hour to go before boarding, so I figure I might as well visit the lounge.

The lounge is quite busy, which is why I don’t take many pictures. They have removed some furniture to make space for more socially distanced seating. And I also think they’ve reduced their buffet offerings, because the buffet area is looking decidedly empty!

Other than that, I am considering writing a letter to Air France to suggest they ban families with children from the lounges. The kids usually aren’t even that much of an issue, but sometimes you get the impression that their parents just don’t know how to behave around their own kids in the presence of strangers.

Boarding

There is a separate lane for SkyPriorty passengers to queue for boarding, which is nice and helps to avoid the usual rush for boarding once the flight’s departure is announced. Today’s flight is operated by an Airbus A 318 and it appears to be full.

The cabin

The cabin looks neat and tidy. Luckily, I was able to secure a window seat on the exit row. So the leg space is simply brilliant on row 10.

On each row of three seats there are four USB powers sockets. The aircraft is also equipped with wifi. The use of the network for receiving and sending messages is complimentary. For writing mails or surfing, there is a charge of EUR15 in Economy Class.

The crew

As usual on Air France, the three cabin crew members are very nicely turned out and put together. It always impresses me how much more professional they manage to look than some of the vapid flight crews you get on SWISS sometimes. I mean, the ugly SWISS uniform is not really their fault, but I do think that somebody should tell them that a foulard around the neck is really not the height of sophistication, and neither is the lipstick laid on so thick that it ends up sticking to their teeth and makes them looks as though they have a severe case of bleeding gums.

Upon entering the aircraft, the crew hand out surgical face masks to all passengers wearing one made out of cloth. Apparently, it is a legal requirement in France for it to be a bona fide surgical mask that has to be worn aboard an aircraft. The cloth masks won’t do.

The flight time is announced as one hour and 25 minutes.

The meal

The meal service consists of a packaged croissant and a very limited selection of hot and cold drinks. As airline coffee in Economy on European short-haul flights usually leans towards the crap instant variety, I only ask for a cup of water. Other than that, I think the only other cold option is orange juice.

Arrival

Eventually, we land in Copenhagen on time, just before 10h30. Unlike Paris, Copenhagen airport looks fairly quiet. What’s more, half the shops appear to be closed, which makes the whole place really look kind of sad.

Fairly quickly my suitcase arrives on the luggage belt. And then I’m off to explore the city.

Getting into Copenhagen city

Probably the most convenient and cheapest way to get into the city is via the Metro line M. The station for the metro is located right at the far end of the main terminal building. Trains run frequently and only take about 20 minutes to make the journey from the airport to the city centre, the sights and the shops.

Wideroe, Economy Class – Dash 8-300: Haugesund to Bergen

Getting to the airport

Skudeneshavn is a picturesque fishing village on the southern tip of Karmoy island. Before I head to the airport, 35 minutes away by car, I find a small café/souvenir shop and have some lunch. What you can see here in the picture is a ‘Kanelknute’, a very yeasty dough that’s chewy and sweet, with a subtle hint of cardamom and cinnamon. In the interest of investigative blogging, I had three. And I can confirm that they were all of the same outstanding quality. The wrap I also had was tasty as well.

Check-in

It’s not very often I manage to get the entire terminal facility and adjoining office building in one shot. So here you have it, boys and girls, Haugesund international airport in all its glory.

Check-in for this flight is interesting. The routing HAU-BGO-AMS-BSL was purchased and issued on one ticket via the KLM app. However, check-in on the app is not possible. However, 24 hours before departure, I receive an email from Wideroe, informing me that check-in is now open and that I have been assigned 7D on the Haugesund to Bergen leg. I am able to download all three boarding passes into my iPhone wallet. I’m must say, I’m impressed. The interface with other airlines is not always so nicely implemented!

Because of Covid, access to the terminal building is currently only permitted for passengers. Although there’s nobody there to check, really.

The departure screen may perhaps explain the empty terminal…

Airside

There is no lounge for premium passengers at the airport. Initially, when I arrive at around 14h15, the place is pretty much deserted, save for a few diehards getting in some serious drinking before they board their flight. I just hope they’re not on my flight…

Boarding

Boarding for the flight starts on time. Don’t you just love an airport without airbridges? From what I can tell, there are about 40 passengers on the flight.

The cabin

Outside and inside the aircraft and cabin are in mint condition. In my experience with SAS, they tend to work their aircraft pretty hard, and it usually shows. So I was expecting the same thing from Wideroe. But much to my surprise, the aircraft looks new. The cabin is fresh and roomy and the seats are plush and comfortable. The pitch is also good and provides good leg space. Much better, incidentally, than KLM’s E175.

The only downside of my seat on 7D is that it’s right under the wing, limiting the views of the outside while we’re still on the ground. The flight has a block time of 30 minutes, although our actual flight time is only 20 minutes.

The cabin crew

There is one cabin crew aboard this aircraft, which means that the seating capacity is not more than 50. The young lady is friendly enough and goes about her duties in an efficient, friendly manner. Obviously, with a flight time of only 20 minutes, there is no service. But that’s okay, because our route takes us along Norway’s coast. And the weather today is just glorious!

Arrival

The first thing I notice when we land, is that the airport is a lot busier than it was when I arrived. We taxi to the new domestic terminal and disembark in front of the terminal.

Transfer to Amsterdam

In Bergen I’m transferring to a KLM flight to Amsterdam. It’s quite a long schlepp from the domestic terminal to the international terminal, but at least you won’t have to go through security a second time.

The international terminal is deserted, as ours is the only flight to depart from this part of the airport. Most shops are closed, and I’m surprised to see there’s a kiosk open, where you can by drinks and snacks, like those horrific artificially pink sausages they seem to love in Norway.

Before boarding, my Covid documents and passport are checked, seeing as this was not done on the domestic flight from Haugesund to Bergen.

Epilogue

The trip back to Basel is quite uneventful, so I will spare you the details. Entering Switzerland is always a mess in Basel, ever since France suspended the Schengen treaty over security concerns. The Covid situation in France has done little to make the process any smoother or any more pleasant. But this too will pass.

Overall, this was a pleasant trip. Everything worked well, and it was nice to spend some time again in Amsterdam and in Haugesund. But before I let you go, I just have three things I’d like to get off my chest:

First, I really, really do not like the E175. Not just in KLM’s configuration (which is one of the better ones out there), but in general. It feels cramped and tight and the seats are simply very hard and overall just uncomfortable, even on row 1.

Second, KLM and Air France’s strategy is clearly to bring as much of the network as possible back online as quickly as possible. With the exception of the last flight from Amsterdam to Basel though, none of the flights I took were really full. I’m obviously not complaining because it’s always nice to have a bit more space. My point is that, like many of the European carriers, KLM and Air France were able to secure substantial funds to tie them over until traffic starts to pick up in earnest. While one might argue about the merits of investing literally billions of EUROs into an industry that was already heavily lossmaking even before Covid, at least KLM and Air France have done something useful with those funds. And I wish them and their staff the best of luck with that.

And third, most importantly, get your vaccine as soon as you can. Your arm will hurt a bit just after you get the jab, but it will not become magnetic, no matter what people tell you. Get your vaccine as soon as you can, not just to protect yourself, but to protect others too. That is your civic duty. And seriously, it certainly beats having to queue for a stupid test every time you want to go partying, travel abroad, visit a concert or go to the museum.

Stay healthy, all of you!

William

Brussels Airlines, Economy Class – AVRO RJ100: Stockholm Bromma to Brussels

This is a previously unpublished report from 2012.

Introduction

SN Brussels Airlines is, to the best of my knowledge, one of only very few international airlines that operate to Stockholm Bromma Airport and not to Arlanda. Until the 1960s Bromma was Stockholm’s only airport. When the facility was first established, it was still on the outskirts of the city. However, by the time Arlanda opened, the city was starting to infringe on the airport. And perhaps that explains why Arlanda was built so far out of town: to ensure the same thing wouldn’t happen again so quickly.

Getting to the Airport

To get from Gashaga Bryggen, where I’m staying, to Bromma airport by public transport, you first need to take the Lidingöbanan from Gashaga to Ropsten, and then from there you connect to the T13 metro line that will take you to the central station.

The Flygbussarna, or airport bus, leaves from the Central Station. Apparently, not that many people know that there are two airports in Stockholm. Which probably explains why the bus driver, with a resigned tone of voice and a heavy sigh, tells every single passenger as they board that this bus is going to Bromma airport, not Arlanda, and the bus will not stop anywhere on the way. Okay?

Eventually, the bus fills up and we depart. We probably haven’t even moved 200 metres when the bus driver makes yet another announcement asking all passengers if they’re sure they’re on the right bus and want to go to Bromma, not Arlanda. And of course some Spanish woman pipes up from the back of the bus, runs frantically to the front and begs the driver to drop her off because she really, really needs to go to Arlanda, not Bromma…

Check-in

Bromma airport is really very small. It’s a two story building that looks like it hasn’t changed much since the 60s or 70s. It’s actually interesting to see how much airport design has changed over they years.

The Lounge

The only available lounge is the Yellow Room operated by Malmö Aviation. But apparently, SN Brussels were too cheap to contract this lounge for their Senators. But it’s no big deal, I rather like this dinky little airport.

Boarding

Boarding is also very old school. There are no airbridges (woohoo..!), which means that passengers walk across the apron to their aircraft. There are covered walkways though, although I’m not sure how efficient these might be during a snow storm in the cold Swedish winter.

The Cabin

The Avro RJ100 is a strange size in that the cabin diameter actually permits for a six abreast configuration in Economy Class, which is what British Airways Citiflyer and Cityjet have gone for. And it ain’t pretty, because the seat pitch is also quite tight. Fortunately though, SN Brussels has gone with the five abreast configuration, which means that while the circulation to your legs is just as likely to stop on these birds too, at least you can flap your arms around with greater ease and comfort as you gradually start to panic as the loss of sensation to your legs sets in.

The AVRO RJ100, which was originally conceived as the BAe 146-300, was designed as a STOL (short take off or landing) passenger transport that could operate from smaller airports with limited infrastructure. To ensure that passengers could board and deboard easily, the aircraft carries its own set of steps for the forward L1 door. However, this meant that the wing of the aircraft would have to be placed above the fuselage in order maintain enough clearance for the engines but still be low enough above the ground to be able to use integrated stairs.

As a passenger and a geek, I’ve always enjoyed the RJ100’s unique design. First of all, because it gives you excellent ground visibility from pretty much any seat on board, and secondly, because it’s interesting to watch the movement of the flaps during the climb out and landing phase.

The Meal

Service on SN Brussels Airlines is strictly buy on board in Economy Class. There is a menu and pricelist in every seatpocket.

I decide to with a balanced and healthy combination of Coke Zero and a muffin for EUR4.-, which is reasonable I think.

Arrival

And then, very soon we start our descent into Brussels, which means I’m now glued to the window to make sure I don’t miss the flaps being deployed. Although of course, there’s no chance of anyone on the plane missing that given the noise the RJ100 makes when the flaps are moved either up or down. It’s rather hard to describe. I suppose it sounds a bit like a racing car zooming past your ears at close quarters. As the flaps are deployed the sound is descending, so as though the ‘car’ were slowing down. I asked our aerodynamicist in the office once if he had any idea what caused the sound. But I shall not give you his answer to avoid offending anyone…

Transfer in Brussels

Eventually, we land in Brussels on time. I now have two hours to make my connection to Basel.

Swiss International Air Lines powered by Helvetic Airways, Economy Class – Embraer 190: Zürich to Luxembourg

Introduction

This is starting to feel a lot like running a marathon. At sone point you have the finish line in sight, far off in the distance. Your legs are burning, you‘re thirsty, you’re tired and you‘re worried your legs will start cramping any time soon. The risk is that then you start to accelerate, just to bring the race to an end. And that‘s of course when you‘re most likely to fail. Because you‘re no longer running at a pace you‘re comfortable with.

The finishing line, in my case, is obviously the moment I step on that plane to Oz. But there‘s still a stretch to go until then and I have to watch out I don‘t start burning up before.

I leave the office at 11h10 and catch the 11h24 train to Zürich airport. I was kind of expecting security to be quite busy, given that it‘s the lunchtime rush hour. But the airport is suprisingly quiet.

The Lounge

My first stop is the SWISS lounge and even here it’s much quieter than it usually is. The lunch buffet in the lunge consist of a limited selection of salads (three) and a main course, which is ‚prepared‘ by a chef. Although I suspect his real job is mostly to ensure that visitors don‘t over indulge and drive up the costs for the lounge… I mean, it‘s not like he does any real cooking.

Boarding

Boarding is from gate A55, which is in the provisorium that became permanent. Sort of. No people here either. I‘m the last to enter the holding pen for the bus. There are about twenty passengers on the flight today. No wonder it was so easy to get the emergency exit on row 13 when I checked in!

The bus pulls up to our aircraft and I hold back to be the last to board. If the plane is empty anyway, then I‘d much rather sit slightly behind the wing so I can watch the control surfaces during the flight.

The Cabin

I settle in the window seat on row seventeen. The rest of the cabin behind me is empty, which is something I don‘t think I‘ve ever experienced in Economy Class! the seat pitch on roway seventeen is not bad at all, and certainly enough for a flight of forty minutes. The head rest, by the way, can be adjusted in height.

The Crew

There are three cabin crew on this flight. As a rule, I find that the Helvetic crews tend to be friendlier than the SWISS ones. And this bunch is no exception. What is perhaps a tad strange though, is that instead of stepping into the cabin to make his welcome aboard announcenent, the purser decides to hide in the galley, which is just weird to watch.

Our initial climb is quite bumpy. The flight time is only forty minutes, so by the time the crew are released, the captain also informs them that we‘ll be landing in twenty minutes.

The Meal

The service consists of a bottle of still or sparkling water and one of those lovely little Swiss chocolates.

Arrival

We land in Luxembourg on time. The weather here is so bad. This is the first time I‘ll be taking the bus line 16 to the office since Luxembourg introduced free public transport within the Grand Duchy on 1 March 2020. I think it‘s a brilliant idea. Although I must say that it does feel kind of strange getting on a bus without a ticket – kind of clandestine.

Conclusion

To conclude, I’m just assuming the visible lack of passengers is the result of the recent outbreak of Covid19 in Europe. But of course that is only an assumption. However, if indeed it is the case, then I think 2020 may turn out to be something of a watershed moment for the global aviation industry. In Hong Kong more than half of Cathay Pacific’s fleet is on the ground as the result of a reduced network and others are not doing much better. If the current situation continues, it seems likely that some airlines may simply end up running out of time and money. A bit like running a marathon.

Luxair, Economy Class – Bombardier Q400: Paris Roissy to Luxembourg

Airline: Luxair
Aircraft: Q400
From: Paris Charles de Gaulle, Terminal 2G
To: Luxembourg Findel
Departure: 10h30
Arrival:
11h15
Flight time:
45 minutes
Seat:
14F, window

The Air France Lounge

As soon as I enter the terminal building coming off my flight from Basel, I head straight for the Air France lounge to get some breakfast. I don’t quite know what it is about this lounge, but I really like it. Even when it’s quite busy, it still feels very cosy, as though you’re sitting in somebody’s living room. The view of the aircraft approaching the southern runways is also nice.

My flight is scheduled to depart at 09h35, but there’s an initial delay of 35 minutes due to bad weather in Luxembourg. The new departure time is 10h10. The flight is operated by Luxair, with Air France as a code-share partner. As such, you can make use of your SkyPriority privileges, such as lounge access or priority boarding, just as long as the flight has been booked on the Air France flight number.

Boarding

The gate areas of Terminal 2G have the look and feel of a provisorium, as though the building is only there as a temporary installation. The gate area also tends to be quite cold.

The Cabin

The cabin of the Dash 8 is very tight and uncomfortable. There just isn’t really any room for anything much. Usually, on these small aircraft it’s a lot more comfortable once you’re seated.

But sadly, that isn’t the case for the Dash 8. I have to make a mental note to remember not to select a window seat ever again on these planes. Because the rail the seat is mounted on is in a rather awkward and uncomfortable position.

On row 14 I’m sitting pretty much under the wing, so the view of the outside is somewhat limited on the ground.

By the time we push back from the gate, it’s already past 10h10. And although Terminal 2G is located close to the threshold for runway 26R on the south side of the airfield, we’re still guided to runway 27L on the north side of the airfield, which only helps to add to our delay.

The Snack

In Economy Class the service consists of a small chocolate muffin that is served in a paper bag with a napkin. In addition, the crew pass through the cabin with the drinks trolley, which has a very limited selection. I mean, they don’t even have sparkling water.

The Crew

There are two cabin crew working the cabin this morning. And both of them are quite dreadful. It’s not that they’re rude or anything of the sort. They just come across as being somewhat lacking in interest for their job.

Arrival

Very soon we start our descent. The crew inform us that we’ll be doing an automatic landing due to the low visibility conditions at Luxembourg airport, and therefore we are all required to fully turn off our mobiles.

The landing is smooth enough, and indeed, the runway only comes into view a short moment before we touch down. Judging by the splash we’re making as we taxi in, it must have been raining fairly recently.

Conclusion

Luxair is a somewhat boring, nondescript little airline. There really isn’t anything remarkable about them, which is okay I guess, seeing as you’re only every going to be likely to really have to fly them if you’re intending to visit Luxembourg.

Air France, Economy Class – Embraer 190: Basel to Paris

Airline: Air France
Aircraft: Embraer 190
From: Euroairport Basel-Mulhouse Freibourg
To: Paris Charles de Gaulle, Terminal 2G
Departure: 06h20
Arrival: 07h20
Flight time:
one hour
Seat:
7F, window

Introduction

On Friday evening I receive an e-mail from Air France, informing me that HOP would be going on strike on Monday and that my flight to Paris may be affected. I should be routing Basel – Paris – Luxembourg. On Sunday morning I call Air France from Malta to ask them what to do. Air France customer service is really very good, at least it is if you’re a Platinum member. A Belgian friend of mine, let’s call him the big, friendly C., refuses to fly Air France because he says their frequent strikes make them unreliable. But I tend to disagree, because Air France is a professional striker, in the sense that when they do go on strike, it’s usually in a well prepared, very organised and civilised way. If BA or Lufthansa were to go on strike, it would be complete and utter chaos, because they’re amateur strikers and used to everything going according to plan. But I digress. So their customer relations are very good and within minutes I’ve been rebooked onto the KLM flight via Amsterdam and even have a new e-ticket confirmation.

On Suday evening I arrive back in Basel from Malta at 22h40, one hour later than expected. As we taxi in, I notice the KLM flight that nightstops in Basel is conspicuously abesent, even though it should normally have arrived by 21h45.

I get on the bus to take me home, which is when I receive a message from KLM informing me that the flight from Basel to Amsterdam has been cancelled due to severe weather in Amsterdam. So once I get home, in between unpacking and packing again, I’m on the phone again to Air France.

At least by now they already know that my original flight to Paris will not be affected by the strike after all, and therefore, I am rebooked onto the original flights I had selected for this trip. And that girls and boys, is how I find myself at 05h25 on the airport bus again after a really rather short night’s rest.

Boarding

There are two early morning flights to Paris which leave within just a few minutes of each other. The one flight goes to Orly, while the second flight goes to Roissy. The flights board from gates 2 and 1 respectively. My flight to Roissy this morning is completely sold out, no doubt due to the passengers that have been reprotected from the cancelled KLM flight.

The Cabin

This is my first flight with Air France since the introduction of the domestic Business Class product. The first two rows are for Business Class passengers. Unfortunately, on row 7 I’m too far back to catch a glimpse of what the service is like. What I do know though, is that seating is the same as on KLM, meaning that the adjacent seat is not left empty.

The seat pitch on row 7 is good though. The only complaint I have, is that it’s right next to the engine and the noise is quite loud.

We take off towards the south and then make a right turn to point us in a westerly direction.

The Meal

The service in Economy Class consists of a choice of hot and cold drinks and a small packaged madeleine, which hits the spot nicely. The flight attendant tells me to mix one creamer and sugar with my hot chocolate for the best possible result. And she’s right.

The Crew

There are two females working in the cabin this morning, and both of them are really good. They’re very friendly and do a lot of smiling and chatting with the passengers as they pass through the cabin.

Arrival

Eventually we land after a flight time of one hour. It’s wet and windy here in Paris this morning. At Paris Charles de Gaulle airport, terminal 2G is dedicated to small regional jets and turboprop operations and is the hub of Air France’s HOP operation.

It’s a bit remote from the main terminal complex at CDG2, but for me its very convenient, because the flight to Luxembourg will also be leaving from here, so I will not have to change terminals.

First though, it’s time for breakfast!

EasyJet, Economy Class – Airbus A 319: Prague to Basel

Airline: easyJet Switzerland
Aircraft: Airbus A 319
From: Prague Ruzyne Airport
To: Euroairport Basel-Mulhouse Freibourg
Departure: 16:15
Arrival:
17:20
Flight time:
one hour and five minutes
Seat:
1F

Getting to the Airport

The journey from the Czech air navigation service provider’s offices to the airport takes about ten minutes by car. The driver drops me off right outside Terminal 1, because that’s where the short term parking is located.

Terminals 1 and 2 are connected with each other, both landside and airside. EasyJet checks in at Terminal 2.

Check-in

The check-in hall is a big, cavernous space. EasyJet’s counters are at the far end of the terminal, on the row closest to the security check point.

For my trip today I have speedy boarding as well as fast track access for security.

Airside

I like that Prague is probably one of the few airports I know of, where you are not ejected directly into the duty free shop once you pass through security. In fact, the duty free shops are all rather low key and small.

My flight will be departing from the D pier. But seeing as I still have a while to go before my flight even leaves from Basel, I figure I might as well walk to the very end of the C pier, where there is a long row of seats along the window front with a great view of the apron. At least, there would be if the weather weren’t so bad…

Boarding

I really don’t know how easyJet does it. I mean, I watch my plane land and then taxi in. When the aircraft enters the ramp, I stand up and make my way back to the departure gate. I do make a brief stop at the gents on my way, but I’m quite sure even with that it can’t take me more than six or seven minutes to reach gate D5, from where the flight will be leaving. Even so, when I get there, boarding is already in full swing and there is a long queue to enter the airbridge. Surely, did it really only take so little time for the aircraft to park, the passengers of the incoming flight to disembark and them to start boarding again?

Of course, with the speedy boarding I am entitled to jump the queue and just waltz on the plane when I want. But honestly, I always find that’s a bit of a dick move when I see others doing it, and I figure it makes no difference anyway.

The Cabin

I am seated on 1D, the aisle seat. At the time I booked the flight, that was the only seat on row 1 that was still available. On 1A there is a middle-aged gentleman. Very late, 1B nd 1C are taken up by an elderly couple. The husband is not exactly a lightweight, to put is nicely…

Boarding is completed and 1E and 1F next to me both stay empty. So I figure I might as well move over to the window seat, which is where I usually sit. Only, as soon as I move, Mr 1B and his spouse move too. Apparently, he doesn’t like that there’s no bulkhead on the other side of the aisle.

I mean, how dumb can some people possibly be? If you already have the luxury of having a few empty seats on your row, you could spread out, for example by taking an aisle seat each. Like that, the middle seat would stay empty and we would all have so much more space and comfort. But no, of course not. Because the selfish, self-centred git don’t fancy not having a bulkhead.

Okay, rant over. Deep breaths, in and out. Thinking of happy little puppies, calm down. Oh yeah, great leg room on row 1, by the way!

The Meal

Once we’re airborne, the onboard sales begin and I order a mint tea and the new chocolate brownie. Together, the two items set me back by EUR4.50, which I think is reasonable for what you get and cheaper than the M&S products you find on BA.

Arrival

Other than that, the flight is uneventful and short. We start our descent into Basel and eventually land at 17h20, 15 minutes ahead of schedule.

There are quite a few easJet aircraft on the ground when we arrive.

Apparently, the Czech Republic is considered ‘clean’ by the prefecture of Haut-Rhin, because we pull up to a stand on the Schengen ramp upon arrival. Which also means that it’s a long walk outside to get from the aircraft to the terminal. On the up side, that means great photo opportunities for people like me. On the down side, it also means that if it’s raining you’ll probably get soaked by the time you enter the building…

Conclusion

Flying with easyJet is a lot like taking a bus. There‘s really none of the magic or romance I associated with air travel when I was young. Even so, I think the easyJet product is solid and consistent, to the point that I think I would prefer easyJet to British Airways, given the choice. But probably that says a lot more about the current sad state of British Airways than it does about easyJet.

EasyJet – Airbus A 320: London Gatwick to Basel

Airline: easyJet
Aircraft: Airbus A 320
From: London Gatwick
To: Euroairport Basel-Muhlouse Freibourg
Departure: 18:28
Arrival:
20:42
Flight time:
one hour and fourteen minutes
Seat:
1F, window seat on the starboard bulkhead row

Self-hubbing in Gatwick

By the time I collect my suitcase from the luggage belt at Gatwick’s South Terminal, it’s already coming up to 16h30. I now have ninety minutes to make my connection to Basel with easyJet from the North Terminal.

Signposting is very good, and the shuttle that takes you to the North Terminal is on the same level as the landside arrivals area. The journey by shuttle only takes a few minutes.

Check-in

Once I arrive at the other end, the easyJet check-in area is straight through the door, on the same level as the shuttle from the South Terminal.

I don’t know how many automatic check-in counters there are, but the row seems endless for sure. Which also means that I can just walk up to check in my suitcase without having to queue. This is my first time using one of these self-service machines, because I normally travel without checked luggage.

The process is easy to follow, if not perhaps a bit painful in my case… You see, at the time I made the booking, I remember paying extra to be able to check in a suitcase. Only, what I had purchased at the time was one checked bag weighing no more than 15 kilos. But two weeks in Malta is a long time, during which it’s only too easy to buy a few things here or there to take back with you.

So when I check in my suitcase at Gatwick, the scales indicate that it weighs in excess of 20 kilos, and the price for that is a whopping GBP60. And rather conveniently, you can pay the amount due right there at the check-in counter with your credit card.

Airside

Security is quick and efficient. That’s one of the few things I think the British really do very well. Once I’m through security, I just have enough time for a quick meal at Wagamama before it’s time to head for the gate. And for a changes there’s even no queue for a table.

My flight is departing from gate 102, which is located in the satellite that is connected to the main terminal by a bridge that aircraft can taxi under. It’s already dark though, so there’s not much to see.

The Cabin

I’m seated on 1F. I was hoping to take a picture of the seat as I boarded, but alas Ms 1D is already there and it’s impossible for me to take a photo without her in it. Still, she’s a very nice woman and very helpful with getting my backpack stowed away properly.

The seat pitch on row 1 is good and certainly comfortable enough for the short flight to Basel. Moreoever, the one thing I appreciate about easyJet is that their aircraft always appear to be in mint condition.

We start up and push back on time. but we don’t get very far. We make one right turn and then stop. The cockpit crew shut down one of the engines again and inform us that there will be a slight delay, with our slot time not coming up for another twenty minutes. Other aircraft are also having to wait.

The Crew

There’s nothing much to say about the crew, seeing as I don’t make any inflight purchases with them. The only thing I can say is that the purser is a young Italian man who’d make an interesting linguistic study. From his accent he’s unmistakably Italian. Other than that though, he’s highly proficient and uses many idiomatic expressions that you normally wouldnt’t expect from a speaker with such a heavy accent. Sorry, end of geek-out…

Arrival

After sixteen days away from home, I’m finally back in Basel. And it’s good to be back. But god it’s cold here…