Air Nostrum, Business Class – CRJ-1000: Madrid to Basel

Airline: Iberia
Aircraft: Bombardier CRJ-1000, operated by Air Nostrum
From: Madrid Barajas
To: Basel Mulhouse
Departure: 10h16
Arrival:
12h29
Flight time: 2 hours 13 minutes
Seat:
3F, window seat

The 7 Islas Hotel is located just off the Gran Via in the centre of Madrid. I exit the hotel just after 7h00 in the morning and walk five minutes to Tribunal metro station.

From there I take the metro line 10 to Nuevos Ministerios, which is two stops away. And then from there I catch the metro line 8 to Terminal 4. The metro service starts at 06hoo in the morning, with trains running every eight minutes.

At Terminal 4 I take the lift three floors up from the metro station to departures on level 2. Iberia Business Class counters are located on rows 780 to 799.

There is a dedicated security checkpoint for Business Class passengers, which is completely segregated from the other passengers and very efficient.

The Iberia Business Class lounge is hard to miss as you exit from security. The lounge is enormous and offers a wide range of seating options. It‘s a very nice looking lounge. As for food options though, it‘s a bit of a let down and only has very limited choices.

Terminal 4 is huge, and recently the airport authority was given planning permission to expand this already vast facility. My flight is boarding from gate K95, at the north end of the terminal, which is equivalent to Amsterdam’s Fokker farm.

I must say, I really dislike the Bombardier CRJ1000, because it’s such a badly designed aircraft and from the passenger’s perspective, it’s just narrow, tight and unpleasant.

On the starboard side there is a row one, right behind the lavatory. On the port side though, row 2 is the bulkhead row. According to the seat map when I checked in, there’s one person on row 1, two on row 2 – one on either side – and one person – that would be me – on row three on the starboard side.

Just before the doors close, a middle aged gentleman and his son appear from behind the cabin divider and park themselves on 3A and 3C and I have the sneaking suspicion the shouldn’t actually be sitting there. The doors close and the crew go through their routine duties, with the passenger address and then the safety briefing.

Unfortunately, for messrs father and son, the flight attendant notices something’s amisss and checks the flight manifest to figure out what it is. Of course it doesn’t take very long for her to realise that there are two passengers too many sitting in the Business Class section.

Sometimes the stupidity of humanity can be interesting to watch. If perhaps also a tad pathetic at times. The flight attendant asks the father what his assigned seat number is, to which he replies that he doesn’t know. So she then asks to see his boarding pass, only to find he should have been seated on row 16. When she explains this to him, he tells her he knows but suffers from an acute case of claustrophobia, which is of course made worse by sitting on row 16 and having to look all the way down this long metal tube.

But the flight attendant obviously has been doing this for a while, so she very sweetly explains just how bad she feels for him, and that he will have to move nonetheless once the seatbelt sign is turned off after take-off. So there you have it kids, don’t lie. It doesn’t pay off. You only end up looking like a dick in front of your son, at an age when he already thinks you’re nothing short of embarrssing anyway.

We take off towards the north. I’ll say this though about the CRJ1000: when you’re sitting up front, it really is very quiet and there’s something quite poetic climbing out of the vast expanse of the flat landscape around Madrid.

No sooner has the seat belt sign been turned off, the crew are released to start their service, which begins with a glass of orange juice, followed by an unscented hot towel. One of the cabin crew comes through the cabin asking what we’d like for brunch. There is a choice between a melted cheese and ham sandwich and a tortilla.

The tray is served with the hot meal, a bowl of fruit and the cutlery on it. My first impression is that the tray looks very empty. But then the crew come though the cabin with warm bread and shortly after make a second round offering croissants and chocolate doughnuts.

The hot meal consists of a warm tortilla, spinach, pumpkin and a sausage.

To drink with the meal I ask for a coffee and some sparkling water. I’m surprised when the cabin crew brings me a half-litre bottle and leaves it there for me.

I spend the rest of the flight reading with the warm glow of the morning sun on my face. Eventually we make our approach into Basel from the south. But the clouds are very low today, so that we’re already more or less past the city before we actually break through the cloud.

Our flight comes to an end on the non-Schengen side of the terminal. However, we are then bussed to the other side, which is also non-Schengen but for flights arriving from countries which would actually be in the Schengen area if France so much as respect the Schengen agreement. Every time I pass through Basel, they’ve thought up something new to make the process even more convoluted and complicated…

At least the airport isn’t too busy, so there’s next to no queue for immigration and my suitcase arrives quickly.

I now have three days in the office before I’ll be gone for a while… stay tuned.

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