Aer Lingus, Economy Class – Airbus A 320: Heathrow to Shannon

Transfer in Heathrow

My flight from Basel arrives in Terminal 5, which is served only by British Airways and Iberia. My flight with Aer Lingus will be departing from Terminal 2, the Queen’s Terminal. I follow the signs for flight connections to other terminals, which eventually takes me one floor down to ground level. From here, there is a regular airside shuttle service to Terminal 2. The journey time by bus is roughly ten minutes. It’s kind of nice, a bit like taking a tour of the airport. On the way, we pass British Airways’ impressive line-up of long-haul aircraft parked at the B satellite of Terminal 5.

Once the bus arrives at Terminal 2, I head one floor up for security and another floor up to immigration, even though I’m only changing planes in Heathrow. On a side note, there is a separate channel for passengers continuing their journey to Ireland and the UK, although I’m not even sure there are any domestic flights out of Terminal 2. And then once that’s done, I’m airside.

The Lounge

The Aer Lingus lounge is located one floor up from the public airside area. The entrance is opposite the escalators. The lounge is fairly large and the interior is welcoming, if somewhat worn in places. There’s a decidedly Irish touch to the place, with bright green carpets that have been designed to look like grass.

And the toilets are certainly better than those in the British Airways lounge back in Terminal 5! Other than that though, drink and food choices are limited. In fact, there is only a pot of creamy chicken soup by way of proper food. Other than that, it’s really just biscuits and packets of crisps.

The location of the lounge gives you a good view of the outside and the threshold of runway 09L. Unfortunately though, there is this metal construction in front of the windows which kind of obstructs the view. But it’s still good enough.

Boarding

Boarding for the flight starts at 14h40 for a 15h20 departure. In fact, by the time I reach the gate at 14h45, the flight is already in the final stages of boarding. The flight has a good load, but is not fully booked, and there are still a few empty seats. Luckily, the middle seat on my row also stays empty.

The Cabin

Aer Lingus operates its short-haul fleet in an Economy Class only configuration. Although I recently heard that they were considering reintroducing a sort of Business Class on some routes.

The seats are in dark blue leather and are nicely padded and comfortable. The seat pitch is also very good. The headrest is adjustable.

The Crew

The crew consists of five middle aged ladies. They’re not overly friendly, but their service is professional and polite towards the passengers. The flight time is given as one hour.

The Meal

Food is buy on board on Aer Lingus. Once we’re airborne, I order a cup of tea for EUR3.

The one thing that strikes me about Aer Lingus, is that the atmosphere in the cabin is always quite pleasant and relaxed. And today’s flight is no different. I wonder if perhaps it has something to do with the fact that Aer Lingus’ passengers are just used to the concept of buy on board. As a result, you don’t get that undercurrent of resentment from both the crews and the passengers about having to fork out for a drink and a snack.

Arrival

We land in Shannon on time and the weather is horrible. The apron is fairly quiet, save for two Ryanair flights that are in the final stages of boarding, with passengers hurrying along to get out of the pouring rain. I guess that’s one way to speed up the boarding process… At least Aer Lingus has the decency to use an airbridge.

The terminal building at Shannon airport really is exceptionally ugly. It’s old and any work that has been done in recent years has been done primarily to expand the facility, but obviously not to embellish. But never mind, it’s a passenger terminal, not a five star hotel.

The flying Dutchman has rented a car, which we’ll need to get from Limerick, where the hotel is, to the venue of the course. The journey by car from the airport into Limerick takes under thirty minutes.