Air Serbia, Economy Class – ATR 72: Ljubljana to Belgrade

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INTRODUCTION
With my business here in Slovenia successfully completed, it’s time for me to head home. But of course, it would hardly be like me if I just got on a plane going directly back to Zürich. And so, instead my next stop will be Belgrade.

I enjoyed my stay in Ljubljana very much. It’s a small city, but it’s very well kept, and the scenery, with the mountains surrounding the city on all sides, is truly grand.

GETTING TO THE AIRPORT
My flight will be departing from Ljubljana at 10h05. So at 08h40 I exit the hotel and take a taxi to the airport. Being Saturday morning, the traffic is light and the journey only takes about 25 minutes to complete. The journey to the airport only costs EUR35, whereas the inbound journey is more expensive at EUR50.

CHECK-IN
Ljubljana’s terminal is a dinky little thing. I’m sure it must be one of the smallest terminals I’ve ever been through. Online check-in for the flight is not possible, so my first stop will have to be the Air Serbia counter. Which, incidentally, is located literally in the far corner of the terminal.

There are two counters for check-in, one for Economy and one for Business Class and Gold members of Etihad’s frequent flyer programme. Strangely enough though, both counters are occupied by one couple which has managed to spread out and has luggage littered all over the place.

But eventually I receive my boarding pass. For a moment my heart sinks as I take in the endless queue of passengers. But then I realise they’re not in fact queuing for security but for check-in for the Wizzair flight to Luton.

AIRSIDE
Once I’m through security, I head one floor up and then turn right. This is where the passport control takes place to exit the Schengen area. From there I head one floor down again on the other side to where the bus gates in the non-Schengen area are located.

THE CABIN
Boarding starts on time, and it looks as though the flight today is not completely full. On the ATR-72 boarding is through the aft door of the aircraft. Row numbering starts at the front of the cabin, as usual. Which means that the priority seats are located at the rear of the aircraft, to be closer to the door.

I can’t say I like the bright blue colour of the seats much. Other than that though, I think the seat pitch is good and once seated, there is enough space.

I am seated on 3A, which is just slightly forward of the propeller. Unfortunately though, the view of the outside is not really good enough to take pictures because the outer glass as started to turn opaque.

SERVICE
There are two female cabin crew on this flight. The more senior one is very friendly, whereas the younger one has a somewhat surly expression and a general aura of really not wanting to be there…

Like Adria Airways, Air Serbia has a buy on board service on Economy Class. However, with Air Serbia this means that literally everything is buy on board and you don’t even get offered a cup of water. Furthermore, and I find this rather strange, despite the fact that there is a buy on board service, the crew do not pass through the cabin with a trolley and don’t make any announcements either. So if you want to make a purchase, you have to call the crew to order. All in all, I think Adria Airways’ approach to inflight sales is a lot more charming and also makes a lot more sense. I think if the crew announce that there is possibility to make a purchase and pass through the cabin, the likelihood of somebody actually buying something is greater than if you just have a menu in the seat pocket and assume that passengers will see it. Perhaps one of Air Serbia’s many issues is that the interests of the cabin crew are strangely at odds with those of the airline’s management…

ARRIVAL
We land after a flight time of seventy minutes. It’s obviously just been raining recently, because the runway is still damp. The ramp is busy with some exotic aircraft. Air Serbia’s only A 330 is being readied for another sortie to JFK, there are two A 320s of Etihad and Qatar Airways respectively, and there is an A 300 of Iran Air getting ready to depart.

As I’m only travelling with hand luggage, I’m out of the terminal in record time. To get into town I shall be taking the A1 airport bus. The fare is RSD300 or EUR3. If you pay in Euros, you will even be given change in Euros. The journey will take about twenty minutes and there is a stop by the old main railway station in the heart of the city and one further on in the centre of town.

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