Croatia Airlines, Economy Class – Dash 8-400: Zürich to Zagreb

This week has me combining two trips into one. First, today I shall travel to Zagreb to attend a meeting. And then from there, I shall travel to Luxembourg to give another course.

The nice thing about Croatia Airlines’ evening service from Zürich to Zagreb is that the flight departs at 20h05, which gives you more or less a full day in the office before having to head for the airport.

When I arrive at the airport just after 18h07, the airport is very quiet. I’m guessing the main bank of departures is already over.

Croatia Airlines uses check-in 3 in Zürich, which is the check-in area right above the tracks of the railway station. I print my boarding pass and baggage tag at the self-service machine and then proceed to the counter to drop off my bag.

Another nice feature of a 20h05 departure time is that security is nearly deserted when I get there at around 18h30. Which is a good thing, because although there’s only one guy ahead of me in the queue, he’s exuding the rather pungent stink of young man. It ain’t pretty…

The airside area is eerily quiet too. Perhaps it’s because of Knabenschiessen, which is a half-day public holiday in the city of Zürich only. In case you’re wondering, Knabenschiessen is not quite as old a tradition as the Zürchers will have you believe. Besides, nowadays the event is more of an excuse for the hopelessly pretentious and nouveau rich to be seen rubbing shoulders with the ‘right’ crowd.

Zagreb being a non-Schengen destination, the flight will be boarding from the D gates, on the ground floor level of the B pier, behind immigration.

Although there are hardly any people on the D concourse, the place is litered with garbage. You’d think they’d manage to clean up the place. None of this stuff in the picture is mine…

Boarding starts exactly on time, even though the bus taking us to the aircraft hasn’t even arrived yet. That’s when I realise that most passengers are travelling with fairly large pieces of hand luggage, which fit perfectly in the overhead bins of an A 320, but not in the shoe box size bins of the Dash 8. So it takes the gate agent a moment to label all the hold baggage and scan the boarding passes all by herself.

The Dash 8 is a sharp looking aircraft, but it really is rather small and cramped in the cabin. Standing room is okay. But once you’re seated, the pitch is fairly tight for an average sized caucasian male.

What’s more, there’s a rail on which the seats are mounted that runs along the side of the cabin. As a result, if like me you’re on the window seat, leg space is a bit more limited than on the aisle.

Also, on 8F you’re sitting right next to the engine. This means that window views are somewhat obstructed and the vibrations from the engines are really very strong and quite loud.

The flight time is one hour and ten minutes. There are two cabin crew. The female is the purser, I think. She’s definitely got an attitude, but in a surprisingly good way. And she’s also very meticulous about safety.

The other crew is a male with a slighty grumpy demeanour. When the service begins, he stops at my row, shoves a packet of something under my nose unceremoniously and makes a sound that might be loosely interpreted as ‘would you care for a snack’ but is, in fact, little more than a grunt.

To drink, there is a whole bar trolley for choice. The snack and drinks are complimentary.

However, I did also notice in their Sky Shop magazine that there are other food items and beverages available for purchase, although no information to that effect was given during the flight.

All in all, the flight is pleasant and uneventful. Our landing in Zagreb is very smooth and quiet. We come to a stop on a stand right in front of the terminal. But once we disembark, we still have to take a bus to bring us to arrivals.

From the airport I take an Uber into the city, which makes the journey in about twenty minutes.

Croatia Airlines is another one of those small European flag carriers that is struggling to stay afloat and compete against the likes of Easyjet and Ryanair. It’s hard to say if Croatian, like Air Malta or Tarom, would even be missed if they went out of business.

Having said that, Their product is certainly not bad and pretty much on a par with that of others. I’d fly with them again any time. But unless you want to go to Croatia, that may not even be quite so easy to achieve.

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