Royal Air Maroc, Business Class – Boeing B 737-800: Casablanca to Paris Orly

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INTRODUCTION
I wake up this morning to find it’s raining. The light outside is strange, with the sun trying to push through the cloud while the rain is still pelting down. We’ve heard all sorts of horror stories about how long it takes to leave the country, so we’ve decided to make an early start.

GETTING TO THE AIRPORT
We exit the hotel just after 8 in the morning. The journey from Mohammedia to the airport should take roughly an hour and we still need to refuel our car and return it to Europcar.

About five minutes into the drive the heavens open. At least this will hopefully slow down the traffic which is ‘interesting’ here in Morocco, to say the least… Theoretically, you could also take the train all the way from Mohammadia to the airport, but I don’t think I have the nerve for that this morning.

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CHECK-IN
We return the car without any issues and then make our way towards the terminal. And this is where the fun starts. To enter the terminal, you first have to go through security and have your passport checked (1). Fortunately, you only need to show your passport and not your ticket, because I only have that in electronic form.

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From there I head one floor up to the departures level. Royal Air Maroc operates out of terminal 2. There is a dedicated area for Business Class passengers. The check-in agent is not overly friendly and not overly bright I don’t think. There are immigration forms on the counter, but it doesn’t occur to her to point out to me that I might need to complete one of these for immigration, even when she checks my passport (2).

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From check-in I head for the dedicated fast track for security and passport control. To enter the fast track area, again you have to show your passport (3). Immediately behind the security check is the passport control (4), where my passport is checked and stamped. And then behind passport control there is another guy who checks your passport (5) before allowing you inside the actual airside part of the terminal.

LOUNGE & AIRSIDE
The lounge really doesn’t look like anything much to write home about. In addition, I’m here with the wiry R., whose flight to Brussels will be leaving 5 minutes after mine. So instead of staying in the lounge by myself, we decide to have a coffee and this really tasty chocolate thing at one of the many cafés in the terminal.

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BOARDING
Boarding for the flight starts twenty minutes behind schedule, due to a medical case that needs to be boarded first. When eventually boarding starts, I first show the gate agent my passport (6) and boarding pass, which he scans. Immediately behind the boarding gate another guy is already waiting to inspect my passport (7). And then finally, before I can enter the airbridge, I actually have to show my passport again (8)!

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THE CABIN
The cabin of this aircraft is quite nice. Royal Air Maroc has a dedicated Business Class cabin in a 2 + 2 configuration. I really like the colours of the cabin and seats. The only thing I’m not too happy about, is the fact that the seats are covered in leather rather than cloth.

Other than that though, the seat is comfortable. There is a pillow on every seat when I board the plane. The leg room is good and even when the woman in front of me reclines her seat, I still have more than enough space. There is also an extendable footrest.

Mind though that there are no power plugs on the seat.

For inflight entertainment, Royal Air Maroc uses a system called Sky-RAM. You need to download the Royal Air Marco app first. Once that’s done, you can turn on the wifi and watch films, listen to music, etc. on your own device for free.

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SERVICE
The service in the Business Class cabin is done by a really friendly and very charming young Moroccan lady. While we’re still on the ground, she passes through the cabin with a selection of drinks. She also distributes newspapers and magazines.

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Once we’re airborne, the maître de distributes the menus, which have the same intricate pattern as the bulkhead. Before the meal service begin, the crew hand out hot towels that are scented with jasmine.

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THE MEAL
The meal service is really the highlight of this flight. We start with a glass of Laurent-Perrier champagne and a bag of salted almonds.

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Shortly after, the table is set. The trays are then brought out individually and contain the first course and the dessert.

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The first course is a plate of honey-marinated scallops with salad and asparagus. This is quite good and the vinaigrette served with the meal goes well with the lemon as a dressing for the scallops.

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No sooner has the first course been removed that the hot meals are brought out. Royal Air Maroc places all the hot meals on a cart, which is nicely decorated with roses. There is a choice of lamb tagine or chicken breast in a cream sauce with rice and vegetables. I decide to go with the latter, and it really is good. The vegetables are not at all soggy and don’t give you the impression of having been cooked to death. The chicken has a tasty grill flavour and the rice also very flavourful.

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After the hot meal, the plates are removed and the cheese cart is rolled out. Blimey! There is a choice of five different cheeses. I make the mistake of asking to try a small piece of each one. But obviously the charming young lady’s interpretation of ‘small’ is not the same as mine and she cuts me a large chunk of each cheese. The cheese is served with bread, crackers and fruit.

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And then finally, it’s time to tackle the dessert which has been eyeing me all through the meal. The wiry R. would be drooling right now if he saw this. It’s a tasty pecan caramel pie that is simply lovely. I really wish more airlines would make desserts like this. Seriously, it’s divine. The pasty is crumbly and buttery. The caramel is sweet, with a subtle hint of salt.

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The meal concludes with a glass of sweet Moroccan tea, served from a dainty little silver tea pot.

ARRIVAL
Eventually we land in Paris Orly just slightly ahead of schedule. Royal Air Maroc operates out of the south terminal, together with all the other carriers from the Maghreb. But the process is fairly swift and efficient and within just a few minutes I’m through passport control and already have my suitcase back.

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And now I shall kick back and enjoy the weekend in Paris! To get into town, I exit the terminal through door C and then take the shuttle bus to the RER station Pont de Rungis. A ticket on the shuttle will cost EUR2.-. From Pon de Rungis I take the RER train to the Gare d’Austerlitz. That ticket costs EUR10.40.

CONCLUSION
All in all, I must admit I was quite surprised by Royal Air Maroc. Quite frankly, I thought they were going to be a real stinker. But it turns out their service is in fact quite professional and elaborate. Admittedly, I’m not so sure I’d want to connect through Casablanca – their hub – which is just tedious and really very boring. But other than that I don’t think I’d mind having to travel with them again.

This entry was posted in Boeing B 737-800, Business Class, Royal Air Maroc and tagged , , , , , , , , , , , , . Bookmark the permalink.

One Response to Royal Air Maroc, Business Class – Boeing B 737-800: Casablanca to Paris Orly

  1. eminere says:

    That meal looks incredible.

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